Dillard's Interview Questions
Updated Nov 30, 2023
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Interviews at Dillard's
Interviews for Top Jobs at Dillard's
- Sales Associate (491)
- Retail Sales Associate (55)
- ASM (Area Sales Manager) (41)
- Beauty Advisor (34)
- Intern (15)
- Cosmetics Sales Associate (15)
- Assistant Buyer (13)
- Women Shoes Sales Associate (12)
- Sales Manager (10)
- Sales (10)
- Customer Service Representative (10)
- Internship (8)
- Shoe Sales Associate (8)
- Business Manager (8)
- Management (7)
- Selling Business Manager (7)
- Sale Associate (7)
- Dock Worker (7)
- Cosmetics Counter Manager (7)
- Beauty Consultant (7)
- Counter Manager (6)
- Assistant Sales Manager (5)
- Assistant Store Manager (5)
- Cosmetics Associate (5)
- Customer Service (5)
- Manager (5)
- Ladies Shoes Sales Associate (5)
- Sales Representative (4)
- Cosmetic Counter Manager (4)
- Customer Service Associate (4)

Anonymous Employee in Greensboro, NC
I applied online. I interviewed at Dillard's (Greensboro, NC)
Very simple, and easy. Straight to the point. The manager at the time was easy to talk to and nice. I had to go to the third floor at interview in the back where the gift wrapping is.
- Can you lift a certain amount of weight?

Anonymous Employee in Paradise Valley, AZ
I applied through an employee referral. I interviewed at Dillard's (Paradise Valley, AZ)
Quick and easy. Sat, waiting, met with two different managers same day. They both seemed semi rushed and didn’t seem to care too much about my answer but were kind and respectful.
- Really basic and typical. I did not prepare and was able to BS easily

Anonymous Employee
I applied in-person. The process took 1+ week. I interviewed at Dillard's
3 interviews first sales manager then ops and finally store manager not difficult just want to make sure you are put in right area and set uo for success Ince they say yes you do a background check and then your hired
- Experience and availability make sure what hours I was available

Anonymous Interview Candidate in London, England
I interviewed at Dillard's (London, England)
Navigating the interview process is a crucial step in securing a coveted position. Through a series of assessments, candidates showcase their skills, experience, and cultural fit, while employers seek the best match for their team.
- What has been youre biggest test

Anonymous Employee in Cincinnati, OH
I applied through other source. I interviewed at Dillard's (Cincinnati, OH)
This was before COVID, so I'm not sure how the process is conducted now, but it was a very comfortable interview. I left with being offered the job, which I accepted, and being signed up for the next Training class.
- I believe I was asked very standard questions off my resume and why I was interested in working there.

Anonymous Interview Candidate
I interviewed at Dillard's
Fast and easy. asked questions like “why did you choose this company” “how do you see yourself growing here” “what assets do you bring to the table”. they were kind
- why did you choose dillards

Anonymous Interview Candidate
I applied online. I interviewed at Dillard's
I went in and discussed my qualifications for over an hour, I wasn’t expecting to need to run around the store to find the office I was meant to be in.
- What would I change about the beauty industry if I could? How would you build rapport with a client?

Anonymous Employee in Memphis, TN
I interviewed at Dillard's (Memphis, TN)
I was heavily recruited. It was a smooth process. It consisted of 2 interviews. It was consistent with other retailers. The questions were answered and it was inviting . That’s all I have to say about my experience at Dillards
- What are your long term goals

Anonymous Employee
I interviewed at Dillard's
It was pretty straightforward, more or less asked why you would like the role and comfortability with working with customers. They did make a note that you would be on your feet for extended periods of time, which is pretty obvious.
- Why would you like this role? Are you comfortable with talking with people?

Anonymous Employee in Jacksonville, FL
I interviewed at Dillard's (Jacksonville, FL)
I attended three interviews which increased in difficulty. The final interview was with the Store General Manager, Store Operations Manager, and Department Manager. Be prepared with a business plan and past successes.
- How will you grow the business?
Dillard's Interviews FAQs
Glassdoor users rated their interview experience at Dillard's as 61.2% positive with a difficulty rating score of 2.05 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Clinique Business Manager and Ast Store Manager rated their interviews as the hardest, whereas interviews for Visual Manager and Clerk roles were rated as the easiest.
The hiring process at Dillard's takes an average of 9.34 days when considering 1,030 user submitted interviews across all job titles. Candidates applying for Visual Merchandising Manager had the quickest hiring process (on average 1 day), whereas Customer Associate roles had the slowest hiring process (on average 90 days).
Common stages of the interview process at Dillard's according to 1,030 Glassdoor interviews include:
One on One Interview: 31.68%
Background Check: 16.41%
Personality Test: 10.07%
Drug Test: 9.53%
Skills Test: 8.14%
Presentation: 7.05%
Phone Interview: 6.46%
IQ Intelligence Test: 5.37%
Group Panel Interview: 3.73%
Other: 1.55%
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