Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated Jun 15, 2019

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Found 4127 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
35%
Recommend to a Friend
39%
Approve of CEO
Dillard's CEO Bill Dillard II
Bill Dillard II
1971 Ratings
Pros
  • "Good pay, great push from management to do your best(in 396 reviews)

  • "Lots of good stuff to offer for customer and I love the employee discount as well(in 385 reviews)

Cons
  • "Customers are rude, there are wild sales goals you have to meet or else your pay is cut(in 525 reviews)

  • "Conflicts between coworkers regarding sales quota(in 265 reviews)

More Pros and Cons
  1. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's full-time

    Pros

    I've loved the opportunity of growth Dillard's provides.

    Cons

    Busy schedule that comes with any retail position.

    Dillard's2017-09-12
  2. "Good Job"

    StarStarStarStarStar
      Current Employee - Sales Associate in Fayetteville, AR

      I have been working at Dillard's full-time for more than 5 years

      Pros

      good with scheduling, hours are flexible

      Cons

      salary base on sales

      Dillard's2019-06-16
    • Helpful (1)

      "Dillard's has far more opportunity to grow than other retail companies. You get what you put into it."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - AREA SALES MANAGER 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Dillard's full-time for more than 3 years

      Pros

      Pay is better than most other stores in the industry. Promotions are attainable. Someone who is coachable and flexible can go far.

      Cons

      Sales goals can be hard to reach, especially in commission based positions. Not necessarily a con but you must present yourself well and stay on trend.

      Advice to Management

      Pursue modern forms of advertising and community outreach.

      Dillard's2019-06-11
    • "Dillards"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Dillard's full-time

      Pros

      Great people and good discount

      Cons

      Bonus structure not fairly set-up

      Dillard's2019-06-15
    • "It's Retail"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Dillard's part-time for more than a year

      Pros

      Dillard's is a good company with mediocre compensation. Every location will vary in experience. Great for part-time, but not a career below management level.

      Cons

      It's retail. There are a lot of bad hours, during holidays, and the work is monotonous.

      Dillard's2019-06-14
    • "Good for a college job!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Fayetteville, AR
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Dillard's part-time for more than a year

      Pros

      Works around school schedule Doesn't open too early or too late Pays decent Not hard work

      Cons

      Having to meet an individual sales goal Dillard's credit card monthly goal

      Dillard's2019-06-13
    • "Pay is good, but maybe not worth it."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Men's Area Sales Manager in Strongsville, OH
      Recommends
      Negative Outlook
      Disapproves of CEO

      I worked at Dillard's full-time for more than 5 years

      Pros

      Can be a lot of fun to work here. Pay is good. Closed on Thanksgiving.

      Cons

      Sales per hour system pits sales associates against each other, causing a poor work environment and eliminates the concept of a team atmosphere. Also creating a poor customer experience when customers feel like sharks are circling them in the water.

      Advice to Management

      Really depends on the store. Worked in a store where management was great and also worked in a store where upper management wouldn't even say hello to associates. Treat people like human beings. Stay professional and leave your mood swings at the door. Recognize people for their hard work even if it isn't regarding a sale. Maintaining a sales floor and a shoppable area takes time. While others are out there stealing...

      Show More
      Dillard's2019-06-12
    • "Good job"

      StarStarStarStarStar
        Current Employee - Sales Associate 

        I have been working at Dillard's part-time

        Pros

        Discount, pay, a lot of areas to work

        Cons

        Can’t think of any cons right now

        Dillard's2019-06-10
      • "Decent for my area"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Retail Sales Associate 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I have been working at Dillard's full-time for less than a year

        Pros

        Its an easy job and pay is ok but increases as long as you aren't lazy, get an hour long break, relaxed environment

        Cons

        Typical behavior you'd expect of a large corporation

        Advice to Management

        good luck

        Dillard's2019-06-10
      • "Flexible hours"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Freelance Makeup Artist in Tulsa, OK
        Recommends
        Positive Outlook
        Approves of CEO

        I worked at Dillard's part-time for more than a year

        Pros

        Loved working with the customers, learning the product line, earning gratis and great discount.

        Cons

        Working weekends, pressure to make goals can be stressful.

        Advice to Management

        More individual rewards.

        Dillard's2019-06-10
      Found 4127 reviews