Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated February 17, 2017
2,814 reviews

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Full-time Part-time

2.7
Star Star Star Star Star
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Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
1,392 Ratings

2,814 Employee Reviews

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Pros
  • The pay is good and it has its good perks (in 258 reviews)

  • Pay is decent as well as can work with schedule (in 100 reviews)

Cons
  • Sales goals hard to achieve for those dealing with younger clientele (in 387 reviews)

  • Sales quota needs to be non existant (in 181 reviews)

More Pros and Cons

  1. "Beautiful clothes, nice customers!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Oxford, AL
    Former Employee - Sales Associate in Oxford, AL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's full-time (More than 5 years)

    Pros

    Clothing retail is awesome when morale is up,the economy us up, and management treats you like a professional. It was helpful to get training and to have lots of product knowledge.

    Cons

    When long hours wear you out and quotas are down, they have more annoying contests! Ran ran contests that pit one type of department against another that don't make the same kind of sakes is unfair.

    Advice to Management

    Keep treating the employees in high end retail like they are high end sellers! You'll get them to feel less like expendable people and they'll have pride in their job.


  2. "Not bad but not great.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Frisco, TX
    Former Employee - Sales Associate in Frisco, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Dillard's part-time (Less than a year)

    Pros

    The people I worked with in my department for the most part were awesome. 25% discount on everything. If you're part time and open availability they give you the most hours they can. Plenty of hours. And you get commission monthly if you are commission based and meet your sales goals.

    Cons

    When actual work needed to get done other than selling, it wouldn't happen. Store management was strict and good, but actual department managers were just made management bc they were good sellers and they now manage horribly. No work gets done.

    Advice to Management

    Be more of a manager... not a friend.


  3. "Average at Best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Tulsa, OK
    Former Employee - Sales Associate in Tulsa, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's part-time (Less than a year)

    Pros

    Competitive Starting Pay, Guaranteed Hours, Scheduling Consistency

    Cons

    Poor Management, Risk of Pay-Cut, Poor Division of Work Load


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  5. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's part-time

    Pros

    Weekly Pay. And Great people that work with your school schedule for those that are part time. I never had an issue moving my schedule for school

    Cons

    The entire system where you have to sell a certain amount everyday is dated and creates situations where associates do not work together as a result. Also if you go for months without getting out of "debt" you can actually lose your job

    Advice to Management

    Create a system where associates are awarded for good performance but get rid of the dated daily selling goal that must be met, it does not allow for associates to work well with each other.


  6. "associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dillard's full-time

    Pros

    Stores are family oriented

    Cons

    Upper Management, leadership, scheduling and hours

    Advice to Management

    Connect with the employees in stores


  7. "Great place for management."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASM in Lexington-Fayette, KY
    Current Employee - ASM in Lexington-Fayette, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Dillard's (More than 3 years)

    Pros

    As a manager (store manager pending) generous 3 day weekends every 3 weeks. PTO was flexible to be taken based on your departments needs. Freedom of creativity with your department. Support was great from fellow managers at this location.

    Cons

    Upper management wouldn't hold associates accountable for their actions.

    Advice to Management

    Sit down weekly with department heads to discuss goals, needs of the department, outreach, etc.


  8. "Assistant Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's full-time

    Pros

    Great staff
    great benefits
    Great learning experence

    Cons

    Working Weekend hours
    Working nights


  9. "Long Hours"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's part-time

    Pros

    Pay is fairly decent

    Cons

    Long Hours
    Work goes unnoticed


  10. "Good Company"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time (More than a year)

    Pros

    Great coworkers, hard working team

    Cons

    Long hours, no consistency

    Advice to Management

    Cut back on Saturday work days


  11. "Sales associate"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I like getting paid every week. The customers are friendly. You have returning customers and you have a chance to get to know them. My coworkers are very nice too.

    Cons

    Having to call customers to get sales and make your quota. The management are not very caring to the employees.



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