KEY NOT FOUND: coverImgAlt
Logo

Dillard's

Is this your company?

Dillard's

Add a Review

Dillard's Reviews

Updated Jun 17, 2021

To filter reviews, or .

Found 5,390 of over 5K reviews

3.0
44%
Recommend to a Friend
49%
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
2,451 Ratings
Pros
  • "A fun work environment with good pay raises(in 487 reviews)

  • "Employee discount, Career advancement opportunities(in 449 reviews)

  • Cons
  • "Unreasonable sales goals for the amount of customers that come in(in 609 reviews)

  • "meeting sales quota for the month(in 304 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Dillard's and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee

      Busy

      Apr 15, 2021 - Beauty Consultant in Rogers, AR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You stay very very busy

      Cons

      Hours are late and weekends

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 1 year

      The truth about being an SBM

      Jun 15, 2021 - Selling Business Manager in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      •sales bonuses •commission •primarily in your area instead of all over the store •hourly, so you can usually leave when you’re scheduled to

      Cons

      •responsible for sales as well as administrative duties, so it can be hard to balance selling and office time •if business isn’t great and the sales aren’t there, then the commission is little and no bonuses therefor you’ve got sales associates around the store making more than you do

      Continue reading
      Be the first to find this review helpful
    3. 4.0
      Current Employee, more than 5 years

      Dillard’s

      Jun 15, 2021 - Sales Manager in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I’ve learned so much working for this company, it becomes your family. You have so much freedom to manage your floor however you see fit.

      Cons

      You are required to do everything it takes to run your department, you have to manage your time or else you will be coming in on your days off or staying late

      Continue reading
      Be the first to find this review helpful
    4. 4.0
      Former Employee, more than 1 year

      Great to work for! Corporate policies could use work.

      May 4, 2021 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were great! Fellow associates were awesome! Management were on the better side of good, so long as you put earnest effort into working.

      Cons

      Problem customers are a frequent nuisance. Shoplifters liked to visit at least weekly. Reaching sales quotas and credit card quotas was problematic the year of the pandemic. Corporate was only so lenient on those fronts. Associate position job security is heavily reliant on in-store sales and opening credit accounts in-store while the industry frustratingly trends more and more online. Kind of a shame because good hard-working people have to be let go for not making quotas when fewer customers shop in person or don't want yet another credit card with bare-minimal incentives.

      Continue reading
      2 people found this review helpful
    5. 5.0
      Current Employee, more than 5 years

      Good place to work

      Jun 12, 2021 - Lancome Counter Manager in Clearwater, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you work hard 100% of the time and do everything you are supposed to do, avoid gossip and drama, treat others with respect, and take your job seriously, management will notice and you will be rewarded.

      Cons

      Sometimes it’s slow but that gives you a chance to do tasks or make phone calls.

      Continue reading
      Be the first to find this review helpful
    6. 3.0
      Former Employee, more than 1 year

      Run and don't look back!

      Jun 1, 2021 - Sales Associate in Moline, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Weekly pay and employee discount. Customer satsatisfaction.

      Cons

      If you want to be demean, ridiculed and disrespected in front of customers and coworkers this is the job for you! If you're not in senior management's clique, you won't be treated fairly. Senior management has an open door policy as long as you don't complain, and/or critique them or their favorites. Otherwise they became angry and defensive, shut you down, and tell you, you're to blame and that you're a substandard employee. And sometimes threaten to fire you. Or make your life there so miserable you end up quitting.

      Continue reading
      Be the first to find this review helpful
    7. 3.0
      Current Employee

      Dillards isnt for everyone I work for shoes

      Jun 17, 2021 - Cashier in Lake Jackson, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay good hours and benefits but only for full time

      Cons

      No weekends Management can be demanding

      Be the first to find this review helpful
    8. 4.0
      Former Employee, more than 1 year

      Not a bad paycheck

      Apr 28, 2021 - Shipping/Receiving Clerk in Salisbury, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The money lol but also the people. With incentive your base pay can jump from say 15 up to 22 dollars an hour or more the harder the team works every end week pay period based on in house statistics of how long it should take compared top how long it took you and your whole team's performance based on previous recorded scenarios employees have participated in.

      Cons

      Long days and long stretches of weeks or months on heavy seasons with little to no time off. This is during what they call blackout months even If you have accured sick or vacation time you can not use it during these times which are the heaviest of workloads they have orders for so you must take personal points against you or be a tired hurting machine but also your team's tired too so performance drops at these times and with that so does your pay... Your hours that you work go up though...

      2 people found this review helpful
    9. 4.0
      Former Employee, more than 1 year

      Great Coworkers, Fine Management

      Jun 4, 2021 - Sales Associate in Missoula, MT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone at Dillard’s is very friendly, and the job isn’t very physically demanding. The pay is really good for the amount of work you do.

      Cons

      The store manager is great, but some of the department heads are absolutely awful. People can be a little catty and competitive (especially when it comes to sales). Workplace gossip runs rampant. Some departments have crazy turn over rates.

      Continue reading
      1 person found this review helpful
    10. 3.0
      Former Employee, more than 8 years

      Read the Reviews

      Jun 14, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company is off on major holidays.

      Cons

      Poor management and management training, lack of communication and appreciation for employees.

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 5,390 Reviews

    Popular Careers with Dillard's Job Seekers

    JobsSalariesInterviews

    Work at Dillard's? Share Your Experiences

    or