Dillard's Reviews | Glassdoor

Dillard's Reviews

Updated September 21, 2017
3,187 reviews

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2.6
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Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
1,577 Ratings

3,187 Employee Reviews

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Pros
  • Pay is decent, benefits are good, challenging and dynamic (in 110 reviews)

  • 25% employee discount, with 40% a few times a year (in 310 reviews)

Cons
  • Unrealistic expectations of sales goals (in 426 reviews)

  • Sales quota needs to be non existant (in 207 reviews)

More Pros and Cons

  1. "Great job if you don't mind the hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AREA SALES MANAGER
    Former Employee - AREA SALES MANAGER
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dillard's full-time (Less than a year)

    Pros

    Fun work environment! Great place to gain management experience. Employee discount is a plus.

    Cons

    Long hours, working evenings and weekends


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Odessa, TX
    Current Employee - Sales Associate/Cashier in Odessa, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's full-time (Less than a year)

    Pros

    Friendly, smart, employees. Good work atmosphere.

    Cons

    Work Shifts vary...and all start out Part time.

  3. "Dillards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's part-time

    Pros

    Fun atmosphere and relaxed work environment

    Cons

    Among some of the mens sales associates there is a few that are quiet rude and talk bad about each other.


  4. "Sales consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Dillard's part-time

    Pros

    Break time and discounts was okay

    Cons

    Hard to earn off commission

    Advice to Management

    Treat everyone fair


  5. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's part-time (More than 3 years)

    Pros

    Flexible when it comes to scheduling. Feels like they are your family. Great pay! Especially in areas that are commission based.

    Cons

    I do not mean to put anything negative on a company that I currently work for but management sometimes do not listen to employees. They can sometimes hire the most rediculous employees that do not even want to work there but turn down employee's recommendations for a family/friend that are good workers. This creates a big turn over rate in a lot of the areas.

    Advice to Management

    Listen to employees when they make recommendations or complaints if it is not something that happens often. Return policies are a touchy topic as well especially if an employee has spent 30+ aggregating minutes trying to convince the customer that an item cannot be taken back due to store policy but management can tell them yes within minutes.


  6. "Great retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lawton, OK
    Former Employee - Sales Associate in Lawton, OK
    Recommends
    Positive Outlook

    I worked at Dillard's full-time (More than a year)

    Pros

    If you are motivated and can make sales you are rewarded

    Cons

    you have to meet certain sales goals


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Dillard's full-time

    Pros

    Discount, Flexible Hours, Location, Bistro

    Cons

    Siloed teams, negative atmosphere,

    Advice to Management

    Communicate with other teams, encourage your team more, share a vision for the company

  8. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Little Rock, AR
    Former Employee - Area Manager in Little Rock, AR
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Dillard's full-time (More than a year)

    Pros

    Dillard's is great at taking care of people

    Cons

    Low pay, long hours, poor benefits

    Advice to Management

    It sucks to hear about how much money the Dillard's are making flying around in their jets when our benefits are terrible.


  9. "Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dillard's full-time

    Pros

    I've loved the opportunity of growth Dillard's provides.

    Cons

    Busy schedule that comes with any retail position.


  10. "Ideal for person without children"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Lake Charles, LA
    Former Employee - Sales Associate in Lake Charles, LA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Dillard's full-time (More than 3 years)

    Pros

    Pay is great. Sales determines your raise goals.

    Cons

    Need credit applications for weekends off. Only get one weekend off per month.


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