Payroll coordinator Interview Questions

Describe any and all experience you have with dealing with customers. If you describe difficult situations you got a client out of, or how you turned an upset client or customer around in the past, that will score big points.

I would make an assessment on what required priority. I.E. someone did not get paid? Handle priorities first and advised everyone else to contact their immediate supervisor and/ or give me 24-48 to get back to them.

I spoke to the employee a few times and documented the conversations. I put the person on a performance plan. However, in the end the actual termination was handled by HR with me sitting in on the process.

I do the research first, if nothing wrong in my end, then I advise him to contact his supervisor to send me the update time sheet. I only process payroll correction with the approval from his supervisor.

I'm happy that I didn't go to work for someone who plays FOX NEWS in their lobby... yikes ! That reminds me of North Korea... Where all TVs must be turned on to hear 'the great leaders' comments 24/7

Really? Fox News is where you draw the line? And the North Korea comment is just unbelievable.

So you judge someone's business ethics and personality by what they watch on tv. Sounds like you have some bitterness and other liberal issues you need to let go of. Focus on getting the job!! Make some money and trend your own garden. Life is Too $hort.

Assure them that resolving their concerns is my first priority.

Keep the concerned party updated on the progress made to resolve the issue.

I repeated questions they asked me.. "How did you deal with an angry customer?"

they are looking for answer that is related to the job. Such as what is the typical day like? Anything that seemed different when you read the job description.