Processing associate interview questions shared by candidates
At Macy's, we do something called making "Magic" where, when you noticed a customer has just made a purchase, you congratulate them. Like if a woman has just purchased a dress, you say, 'You will look great in that dress.' Have you ever has an experience making "Magic" for somebody?
I don't know. (Than I thought of something.) I once got my mother a gift for Mother's Day that she actually wanted and liked.
The role play is really easy. If you've ever had retail or customer service experience, you will be fine. If you haven't, talk to your friends who have to make sure that you understand sensitivity to client situations, problems, etc. The question that threw me off the most was something like: Using the STAR formation for your answer, talk about a time when a classmate didn't understand something and how you helped them.
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