Retention Representative Interview Questions | Glassdoor

Retention Representative Interview Questions

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Retention representative interview questions shared by candidates

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What do I know about Fidelis

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provides health insurance at little or no cost at all to families in 58 counties of NY , non profit catholic organization

Literally nothing just are you able to type

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Asked if I could attend a two week training course.

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The hardest part is seeing how you would be in that call center situation. They will pretend to be a customer and see how you are with listening to the "customer".

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There were not difficult questions.

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Tell me a time when...

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Tell me a time you dealt with a difficult customer.

If my old manager was called what would he or he say about me?

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