2U Reviews | Glassdoor

2U Reviews

Updated April 20, 2018
331 reviews

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3.8
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2U Co-Founder & CEO Chip Paucek
Chip Paucek
258 Ratings

331 Employee Reviews

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Pros
  • great work life balance, large company but makes you feel important as an employee (in 21 reviews)

  • Truly work hard play hard which I'm sure most people can appreciate (in 14 reviews)

Cons
  • Work/life balance is difficult to maintain (in 26 reviews)

  • You have an opportunity to grow pretty quickly because the company is growing so quickly but also if you (in 8 reviews)

More Pros and Cons

  1. Helpful (2)

    "Extremely pleased with my decision to join!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U full-time

    Pros

    - wonderful colleagues
    - strong leadership
    - incredible benefits (annual company meetings, work from home, beautiful offices, tuition reimbursement, nice PTO package, fantastic snacks selection)
    - amazing product and mission; we're literally changing peoples' lives through education and making it far more accessible

    Cons

    - constant structural changes could be frustrating to people who aren't comfortable with change

    Advice to Management

    keep doing what you're doing! and pay more attention to the talented women who work at 2U -- they should also be always considered for more senior positions (seems like it's primarily white men in charge)


  2. "AWESOME COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Counselor in Lanham, MD
    Current Employee - Admissions Counselor in Lanham, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at 2U full-time (Less than a year)

    Pros

    Great people! Amazing atmosphere! THEY CARE! Starting salary is great as well

    Cons

    Nothing for me at least

    Advice to Management

    N.A

  3. "Amazing work environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at 2U part-time

    Pros

    great environment
    fast paced work
    respectful employees
    efficient training

    Cons

    None that come to mind!


  4. Helpful (2)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Placement Specialist in Lanham, MD
    Current Employee - Placement Specialist in Lanham, MD
    Doesn't Recommend
    Positive Outlook

    I have been working at 2U full-time (More than 3 years)

    Pros

    Fun team building structure
    Wonderful office space
    Company trips

    Cons

    Favoritism
    Off the books office rules

    Advice to Management

    Treat everyone equal across the board although many see favoritism people are scared to speak out and whisper among themselves.


  5. Helpful (1)

    "Honestly, this is the best company I’ve ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U full-time (More than 3 years)

    Pros

    Honestly, if you’re not a hard worker, then 2U is probably not for you. If you’re seeing negative reviews and it seems like the person was just complaining, it is likely they didn’t have great work ethic resulting in a miserable time at 2U.

    With that said, one of the greatest things about working for this company is that you’ll always be challenged. And, as I said, if you’re a hard worker, those challenges will come with professional growth. You will always be recognized for the great work that you do and the leadership is great. They make you want to work hard.

    Cons

    I would say that the only area of improvement, is that this company is still very young and still going through growing pains. But that is actually a good thing to me. You have an opportunity to grow pretty quickly because the company is growing so quickly but also if you’re an out of the box thinker, your big ideas may be incredibly impactful on the organization as a whole.

    Advice to Management

    Our leadership is great as a whole. I’m happy to see that the focus is on the individual contributors right now. Keep doing that. The retention risks start there.


  6. Helpful (2)

    "Development a problem"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions
    Current Employee - Admissions
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at 2U full-time

    Pros

    Cool dance parties, snacks, annual company meetings

    Cons

    Been here for 6 months and my onboarding was rough. No training materials and sometimes I feel pretty bad because the training has a negative effect on our phone conversations. The company is fun but needs to really take a look at their training. Sometimes we get discouraged because not all managers develop their team or even knows how. The company is growing really fast so sometimes managers just dont have time and it can negatively affect how we sell our programs. Not fair to the universities.

    Advice to Management

    Training needs to be more than online cookie cutter trainings. 2U has potential but middle management is questionable. Focus on more development (no clear path for my career). Also, more diversity in leadership.


  7. "Admissions Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lanham, MD
    Current Employee - Anonymous Employee in Lanham, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at 2U full-time (Less than a year)

    Pros

    I enjoy 2U because of the general company culture, but more specifically I have a fantastic team with especially great leaders, so the team you work with really does shape your experience. Also here are some positives:
    Supportive people, Encourage a Work-Life Balance, Learning Community, Healthy Competition, Great Company Culture, Strong Leaders, Free Snacks, Complimentary Coffee, Free Gym, Great Cafeteria, Friendly employees

    Cons

    This job is like a rollercoaster. Some seasons are overwhelming and stressful; others are boring. But, if you do your job well, you will see rewards. At times it can feel clicky, but people develop deep relationships with their co-workers so if you are open you will meet friends inside and outside of your team and department that you can grow close with.

    Advice to Management

    More Dance Parties :p

  8. Helpful (4)

    "Development is a huge issue for this company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at 2U full-time

    Pros

    Snacks, annual company meetings, high caliber connections results in great PR for the company. 2U is a stepping stone and pays the bills but if you’re interested in growing your career, look elsewhere.

    Cons

    You need to have the “right look” to grow here, Coterie culture indeed. For those who lack the “right look”, expect to either not get promoted and/or be stuck in support positions/departments within the company. Ask for a tour if you interview and you’ll notice the divide by each floor. It’s very, very calculated and intentional. Read the reviews carefully, most are spot on. The perks aren’t worth it if you care about career development.

    Advice to Management

    Please develop your managers and hold them accountable. Development is so much more than sales/metrics. (Or maybe it’s not if that’s your sole focus...)


  9. Helpful (6)

    "Admission Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lanham, MD
    Former Employee - Anonymous Employee in Lanham, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at 2U full-time (More than a year)

    Pros

    Pay, fun, free food and company meetings

    Cons

    Backstabbing and high executive staff turnover. Also, they have issues with placing anybody who is not white into leadership roles. Women are glorified as well and because of the recent lawsuits against women discrimination they went crazy with promoting women to manager or director roles.


  10. "Admissions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at 2U full-time

    Pros

    Great culture, people, hard to not get sucked into drinking the kool-aid

    Cons

    This is a sales job, admissions is sales, if you are not ready for a fast paced work environment where everything is constantly changing this will not be the place for you.

    Advice to Management

    Develop your people.


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