Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated August 18, 2018
575 reviews

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3.3
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Approve of CEO
Choice Hotels CEO Patrick Pacious
Patrick Pacious
53 Ratings

575 Employee Reviews

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Pros
Cons
  • "No benefits unless you are management" (in 23 reviews)

  • "work/life balance is a little tough" (in 9 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Maintenance
    Former Employee - Maintenance
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Choice Hotels part-time

    Pros

    Lots of different jobs available, and they are all interesting in different ways!

    Cons

    Minimum wage, sometimes the other employees are less than adequate

    Advice to Management

    Hire competent workers

    Choice Hotels Response

    Jul 23, 2018 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  2. "Compensation Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Great culture: mid-level associates are encouraged to engage with executives through events, coffee, and lunch.

    Great talent poll: everyone is very intelligent and is willing to work hard and improve themselves. Choice does a great job with hiring the right people.

    Cons

    Comp Package: Choice does not offer stock options and annual bonus to any level below non-people managers. That is very unusual for the hospitality industry. Its nearby competitors (Hilton, Marriott, and even management companies) offer an annual merit-based bonus to salaried employees and the option of buying stocks. While the salary might be competitive, the lack of annual bonus drives many talented people to look elsewhere.

    There are several mid-level associates (sr. analysts, PMs, non-people managers) that are unhappy due to lack of promotional opportunities. It's impossible to get promoted since it's a flat-organization and it is very frustrating after 3 lateral moves.

  3. "Great for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auditor
    Former Employee - Auditor
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Choice Hotels full-time (More than a year)

    Pros

    Depending on the location, you might have some good free time that will allow you to focus on your studies if you're a student.

    Cons

    Corporate calls can be frustrating

    Advice to Management

    Enforce the rules a bit more seriously.


  4. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    Insurance, employee discounts on lots of hotels and a monthly bonus.

    Cons

    Working every single weekend, They give you vacation time but your unable to use it when you want.

    Advice to Management

    Every employee deserves a weekend off.


  5. "House keeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - House Keeping in Mount Airy, NC
    Current Employee - House Keeping in Mount Airy, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    Work at your own pace

    Cons

    Working outside in bad weather

    Choice Hotels Response

    Jul 23, 2018 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


  6. "Maintenance"

    StarStarStarStarStar
    Current Employee - Maintenance in Black Mountain, NC
    Current Employee - Maintenance in Black Mountain, NC

    I have been working at Choice Hotels part-time (Less than a year)

    Pros

    If you want part time it's ok. Personally I am looking for full time employment. Part time is not enough.

    Cons

    I am not getting enough hours to meet my budget.

    Advice to Management

    Show more appreciation for the employees and let them know that they are needed. That would go a long way with their work trust with the employees.


  7. "Housekeeping supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Housekeeping Manager Supervisor in Ukiah, CA
    Former Employee - Housekeeping Manager Supervisor in Ukiah, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Choice Hotels (More than 3 years)

    Pros

    To get yelled at and sexually harrasted

    Cons

    Harrasment. Low pay. treated like your nothing

    Advice to Management

    Get help for your problem

  8. "confusing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Auditor in Topeka, KS
    Current Employee - Night Auditor in Topeka, KS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Choice Hotels (More than a year)

    Pros

    guest loyal customers travel soltories

    Cons

    training, choice employee perks, mangement


  9. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Team enviroment is really good

    Cons

    No benefit provided at all


  10. "I’m not sure what to put here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    It’s like touring but the tourist come to you (:

    Cons

    You have to deal with whatever is thrown at you with a bright smile

    Advice to Management

    None my manager is a hardworking kind person

    Choice Hotels Response

    Jul 23, 2018 – Social Media Coordinator, Recruiting

    Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised... More


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