Choice Hotels Reviews | Glassdoor

Choice Hotels Reviews

Updated May 16, 2018
549 reviews

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3.3
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Choice Hotels CEO Patrick Pacious
Patrick Pacious
40 Ratings

549 Employee Reviews

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Pros
Cons
  • No benefits unless you are management (in 23 reviews)

  • Housekeepers stay housekeepers, front desk stays (in 15 reviews)

More Pros and Cons

  1. Featured Review

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Great career progression, you can get a lot of experience In different departments

    Cons

    Large company so not all the offices are greatly connected

    Advice to Management

    Think that decisions should be made for the entire company


  2. "Full Time Housekeeper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Housekeeper in Alpine, TX
    Current Employee - Housekeeper in Alpine, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    It seems fairly easy to work there, and most people you encounter are friendly.

    Cons

    It's kinda hard to get promoted. Housekeepers stay housekeepers, front desk stays front desk, etc etc. Since housekeepers only work 6 hours a day, getting full time requires you to work every single day

    Advice to Management

    Please add some way for employees to check their own hours without having to rely so heavily on the front desk.

  3. Helpful (1)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Phoenix, AZ
    Current Employee - Software Engineer in Phoenix, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    BEST PLACE TO DEVELOP YOUR SKILLS!!!

    DISCLAIMER:
    Honestly, I wouldn't stay here longer than 5 years as a Software Engineer.
    They have an interesting job ladder where you're promoted on accomplishing yearly goals OUTSIDE of work, on your own time. This can be a good thing for entry-level engineers! However, these yearly goals don't exactly aid in your current/future work in the company - they're really meant for preparing you for other companies. This is the perfect place to develop your skills for the real job, elsewhere.

    -Small tech department, everybody knows everybody - so don't screw up. If you don't, you look like a hero.
                   -You are recognized and acknowledged for your efforts.
    -Challenging (and lengthy) to be promoted, but beneficial in the long-run.
    -Excellent facility, feels like Google.
    -Great work-life balance. Very fun culture, with nerf guns!
    -Always feeding you free food and taking you out for celebrations.
    -Wonderful place for entry-level engineers.

    Cons

    -Nightmare for those who come from the big companies, seek elsewhere if you have 10+ years under your belt, this place is chaotic and changing all the time - it's slowly coming together.
    -Average Salary compared to other companies that require same-level skills.
    -Feels like an RPG, you constantly seek help from project-specific gurus just so you can accomplish your task. Sometimes taking on tasks that aren't your responsibility.
    -You must do more than what's expected if you want to grow/stand-out here. It's easy, but can you live up to your promises?
    -Management slowly getting better.


  4. "Great Place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Office Manager in Dearborn, MI
    Current Employee - Front Office Manager in Dearborn, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (Less than a year)

    Pros

    Work Environment, guests, hours

    Cons

    Stressful with upset customers and difficult managing staff at times

    Advice to Management

    None


  5. Helpful (2)

    "Good Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Wonderful People, warm culture, decent pay

    Cons

    HR is absolutely terrible, slow growth

    Advice to Management

    Since you love to reorg - reorg HR


  6. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Good work place and great people

    Cons

    health benefits are too high

    Advice to Management

    Offer lower health benefits and people will stay.


  7. "Great Company - Make A Difference!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time (More than 3 years)

    Pros

    - Ability to make a difference
    - Hire Great People
    - Leadership understands the business we are in

    Cons

    - Benefit plans are good but you are limited in choices.
    - Space - Because Choice it growing, space is tight

    Advice to Management

    The strategy is working, keep leading us to success! Spend time looking at internal processes to make us even more efficient.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    Strong training, good benefits, company seems to care about its employees, focused on culture.

    Cons

    None that I can think of.


  9. "I liked working here it was just difficult."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Housekeeper in Bay City, MI
    Former Employee - Assistant Housekeeper in Bay City, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Choice Hotels full-time (Less than a year)

    Pros

    The people you work with are awesome, and its such an easy job.

    Cons

    Some if the employees wouldnt show up and we would be stuck with no laundry.

    Advice to Management

    I think the management was awesome.


  10. Helpful (3)

    "A company with so much potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Choice Hotels full-time

    Pros

    The company as such is great. Most of the co-workers are easy to work with, the company has ERG groups, toast master and training opportunities. All depends on the team you work with.

    Cons

    There has been a change in management and the new people are so biased and unprofessional. It is a nightmare working with them. This has resulted in a change in culture.

    Advice to Management

    Management needs to think if it is just delivery or do they want a good work culture where employees are appreciated and retained.


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