Not a Product Company - Senior Relationship Manager Epsilon Employee Review

3.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Work from home option is nice, although all the offices are ghost towns now. Can be a great place to work out of college, it's possible to move up to a middle management position fairly quickly. Take it as a pro or a con, but many at the company have agreed, anyone who is at Epsilon past five years is still here for the lifestyle (i.e. once you get to a certain level the amount of work is minimal, the pay is ok, and you have the flexibility in schedule that allows you to focus on your life outside of work). All of that is great, but when the majority of middle and senior leadership are doing it, it leads to inefficiency and frustration for those that have to pick up the slack. As the saying goes, "Somebody's gotta make the doughnuts". Just don't be the doughnut maker here, and you'll be fine.

Cons

Constantly trying to position itself as a product company, but there are no products to sell, besides the email platform. Offshoring everything to India, but without a very good working model for those of us who are onshore. Read above, work/life balance can be fantastic (i.e, a lot more life than work) for those in upper positions, but can really suck for the worker bees. Pay attention to the titles, if you are "Sr" something, you'll probably enjoy it.

Explore other reviews about Epsilon

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Hands on experience on big projects/stretch assignments

Cons

Gaps in leadership & lack of growth

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Epsilon Response
2w
Thank you for your feedback. Your insights will be shared with leadership as we work to improve.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

open to new technologies, appreciate the employee contribution, train them for AI, flexible working time and a good team work environment

Cons

developer evolve in the sprint plan, ticket drive development, more agile

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