Teaches Patience - Customer Care Representative Xerox Employee Review

1.0
Aug 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Co-workers were really great! We would help and support one another. I cannot speak for other people, but all of my supervisors were awesome!!

Cons

Not always sure if you were giving the correct information to customers. Had to get use to aggressive customers yelling obscenities. Was not to fond of survey's being attached to my pay. Not making the same amount of money each day was difficult.

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Corporate, so you know how that goes.

Cons

Corporate still trying to get their act together with IT solution.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Big company with solid benefits

Cons

Pay is not on par with competition and raises are very hard to get. If you don't get what you are looking for when hired you will likely never get it.

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