Appalling place to work. - Senior Customer Service Engineer Xerox Employee Review

1.0
Jun 27, 2014
Recommend
CEO approval
Business Outlook

Pros

There aren't any pro aspects to working at Xerox, if you're utterly desperate for a job (and you would have to be to consider it), then maybe working for Xerox would tide you over for a few weeks. My advice would be to take their training and leave immediately.

Cons

Xerox is everything you are hoping to avoid particularly if you are thinking of being one of their field engineers. You'll find the lowest salaries coupled with the highest workload. Xerox has (or had in the past), a BS award for their service levels, but you'll find that the service they pretend to offer doesn't actually happen, if you as an engineer actually delivered these service levels the management would be all over you criticising the amount of money you spent and the slowness of your work. NO ONE NEEDS THIS.

Explore other reviews about Xerox

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice peers to assist as necessary

Cons

few free meals for meetings, etc

1.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative onshore colleagues.

Cons

Frequent offshoring and cost cutting, impacting team stability. Focus is on stock prices vs employee well being.

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