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Redfin Reviews
374 reviews
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Approve of CEO
Glenn Kelman
276 Ratings
Pros
"Work-life balance is encouraged at all levels, especially for engineering" (in 15 reviews)
"Flexible schedule, good pay for events" (in 30 reviews)
Cons
"Work-life balance is very difficult" (in 49 reviews)
"NO I MEAN NO work life balance ZERO" (in 14 reviews)
Helpful (3)
![Redfin Logo]()
"Great Place To Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Redfin full-time (More than a year)
Pros
Great people, great projects, great compensation, reasonable expectations from project & management. Morale events, hackathons that only go from 9-5 (with games and drinks in the evening), giant annual events with the entire company (engineering, brokerage, mortgage,title, everyone), 6 kinds of beer on tap, catered food, stumptown on tap, endless supply of free snacks ... it's a wonderful place to be a dev.
Cons
No 401K matching. No subsidized parking. Housing market is slowing down and the business is going to face some hurdles.
Redfin 2018-11-08 00:51 PSTHelpful (1)
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"agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookDisapproves of CEOI have been working at Redfin full-time
Pros
top of line health benefits, team leader who truly cares for you as a person and not see you as $, opportunity to move up/around within organization
Cons
a lot of metrics and changes to adapt
Advice to Management
changes are great but we don't need to roll out new initiatives every month esp. when it's working fine
Redfin 2018-12-05 21:28 PSTHelpful (7)
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"Real-estate evolution"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at Redfin full-time (More than 5 years)
Pros
Advanced Technology , education, and support.
Cons
The push for volume instead of customer focus (this happens because of a low base salary and a low bonus structure.
Chaos in the front line where it matters:
Utilizing independent associate agents (1099)
Technology running agents instead of agents utilizing technology
Showing 10 houses a day should not be the norm. There is no way to provide clients with the attention that they need.
Starting to treat employees like numbersAdvice to Management
Keep Glen in charge and instead of bean counters.
Redfin 2018-11-29 04:47 PST![Redfin Logo]()
"Senior Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI worked at Redfin full-time
Pros
Great team environment and
schedule flexibilityCons
Management
no work life balance
survey affects your pay regardless if you a great job or not -Advice to Management
Get some training on how to coach your agents
Redfin 2018-11-29 07:35 PSTHelpful (14)
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"Former full time employee"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Redfin full-time (More than 3 years)
Pros
No need to market and prospect for clients, although the client quality has gone down with the reduced support of Support agents.
Health insurance is nice, but also a reason that makes people afraid to leave.Cons
The company has changed since it went public. Work is 24/7 if you want to make a decent salary. Managers are mostly hired because they are friends of upper management and not on merit.
Advice to Management
Redfin has 3.4 stars on their reviews on Glassdoor. If an agent had 3.4 on their reviews at Redfin, they would be fired. Maybe it's time to do something.
Redfin 2018-11-14 11:26 PSTHelpful (1)
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"Associate agent"
StarStarStarStarStarPros
flexible schedule, no headache, worry free
Cons
income varies, no set schedule,
Redfin 2018-11-25 10:29 PSTHelpful (4)
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"Survey Stress!"
StarStarStarStarStarI worked at Redfin full-time
Pros
You don't have to source your own leads, fun atmosphere, team building, training and support.
Cons
The survey is beyond stressful and made me want to quit! They are going to lose stellar agents because of this. Customer service is very important, but is rated so incredibly heavy on the customer that the employee isn't supported if a blown up and irate customer leaves a negative review that is not valid.
Advice to Management
Agents care about their clients and focus on customer service #1. However, the survey causes an unhealthy level of stress. It's one thing if a survey is warranted, but if it's not, there's not much that can be done. It causes discouragement and burnout.
Redfin 2018-11-22 09:13 PSTHelpful (7)
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"Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Redfin full-time (More than a year)
Pros
Co workers are great, support staff and TC's are equally amazing.
Cons
Unrealistic expectations!! If you are well liked you will get the good deeds if you out preform everyone else they will feed you leads its not automated as they say. NO I MEAN NO work life balance ZERO. 12 to 18K salary bonuses are $1,500 for a $500K home taxed at 30% don't get me started on how sneaky the metrics are meant to constantly keep you feeling less than antiquate. Don't have a slow month it will be impossible to ever get out of the hole don't get a low score from a client you will get paid the half already low bonus. You are a work horse until you burn out and die then they discard you like trash after you've lost your life to the work. They give the expectation to buyers of no hassle and stress free for the buyers the hassle and stress in on the employees to get them to buy now list now.
Advice to Management
Better training less stress on employees 3 should be a goal not a minimum. 60 days for someone just starting their search not ready to buy with no prequal or funds to buy is insane.
Redfin 2018-11-15 13:46 PSTHelpful (2)
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"Great pay, no flexibility"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOPros
Redfin was the best place I ever worked at! People are amazing, pay is outstanding, and it really is a great place to spend your time.
Cons
When I say I worked... I WORKED. I would sometimes have 13-15 hour work days, there’s a lot of work to be done. The work load is not spread out amongst the employees enough
Advice to Management
Workload management. And also, need to learn who to hold accountable for what.
Redfin 2018-11-04 08:44 PSTHelpful (2)
![Redfin Logo]()
"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Redfin full-time
Pros
I liked Redfin. The other employees are fun and smart. There is a work hard, play hard atmosphere at the company. It's fun to be part of a relatively new company, and the training, technology and benefits are great.
Cons
Agents spend a lot of time working on their own and not in the office.
Advice to Management
Keep providing excellent benefits and a fun atmosphere.
Redfin 2018-11-02 12:40 PDT
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