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Redfin

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Redfin Reviews

Updated Sep 27, 2023

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Found 1,355 of over 2K reviews
3.7
65% Recommend to a Friend
Redfin CEO Glenn Kelman
78% Approve of CEO

Found 1,359 of over 2K reviews

3.7
65%
Recommend to a Friend
78%
Approve of CEO
Redfin CEO Glenn Kelman
Glenn Kelman
865 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "great benefits and setting your own schedule(in 144 reviews)
  • "Lead Agents are great people!(in 85 reviews)
  • "Great culture and experience for the budding realtor(in 70 reviews)
  • "flexible schedule and I make my own hours(in 58 reviews)
  • "Good training if you are a new agent(in 33 reviews)
Cons
  • "Low pay and you will work 8am to 10 pm 7 days a week to make 65K a year(in 108 reviews)
  • "No work/life balance(in 72 reviews)
  • "Local management is great but they don't seem to have the ability to make decisions or impact the overall policies.(in 56 reviews)
  • "There is constant agent turnover with inexperienced managers behind the curtain.(in 45 reviews)
  • "The base salary is low(in 27 reviews)

Ratings by Demographics

This rating reflects the overall rating of Redfin and is not affected by filters.

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    1. 5.0
      Aug 2, 2023
      Agent
      Current Employee, more than 5 years
      Oakland, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very fulfilling job, make great money if you do well, have a career one enjoys, amazing support and resources from the overall company and team. Great working atmosphere among fellow colleagues.

      Cons

      Too many meetings, micromanaging applies from team to team but exists.

      1
    2. Offered a job as a senior agent at Redfin, and have some concerns. How secure will my job be? Ive heard of Redfin firing agents and keeping their sales right after they've done all the work, or catty hiring/firing practices among sales teams, with lots of turnover of management. Also, whats with the out of state/out of market brokers-in-charge / management? For a company thats been around 15-20 years now, it seems like they are still trying to figure out how to run the company by trial/error?

      1
      Like
      2 comments

      Realtor 1

      That's a tough question because I've had a few realtor friends who've had bad experiences with them and say the same thing. I know that Redfin tends to not take as much commission from the seller and isn't as personal with their customers as other brokerages, so maybe that's why they don't have the best reputation amongst all of the other competition out there. I'd be a little weary...

      Like
      Reply
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      Where is this from?
      1. 2.0
        Sep 20, 2023
        Lead Agent
        Former Employee, more than 5 years
        Recommend
        CEO Approval
        Business Outlook

        Pros

        In previous years, prior to 2023, the pay can exceed an average traditional agent's pay. Now in 2023 it will likely take a decade before that pay is realized again - if ever - due to the economy, industry and changing company Agent goals. Benefits are above average (medical/dental/vision/401K).

        Cons

        Pay comes at an *extreme* personal cost. Be prepared to lose all work/life balance as "good pay" at Redfin means quadrupling an average Agent's amount of sales. High volume = higher pay. Agents are on-call 7 days a week, every day of the year - inclusive of nights, weekends, holidays and vacations. There are no days off and Mgmt nor Corporate will address this. Top-level Mgmt requires you be available at all times since you are in "sales," meaning customers are welcomed to phone/text/email you at all hours. Your response times are critical to your company-induced metrics and public-facing customer service reviews, which is tied to your pay. Agents that succeed financially at Redfin are those willing to be available 12+ hours a day, at all times. They'll make the sacrifice for the potential pay, though Agent pay capability has now declined with recent changing company goals and the overall market. It's a very, very hard life to sustain. I did it for years with success; however, I lost out on an incredible amount of life. I cannot stress enough for someone to understand this prior to going into it; you will suffer mentally and physically at many points.

        3
      2. Join the Redfin team
        See Our Latest Jobs
      3. When is Redfin going to acknowledge that they pay many of their agents less than minimum wage? $610-725 take home pay every 2 weeks, when you are working 7 days a week is not a living wage. Its especially not when you have upfront operating costs that they reimburse for weeks later. Redfin #broken#business#model #redfininthered #minimum #wage #runfromredfin

        2
        Like
        3 comments

        Realtor 1

        I know. I was hoping things would improve there but apparently not. I worked there for a year and by the time I really started making a good income Covid shut us down and about half of the agents were let go.

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        Where is this from?
      4. So anyone at Redfin - did I read correctly that you laid off your entire UX Research team? Like…Everyone?

        2
        Like
        0 comments
        Where is this from?
      5. My dream companies are: Zillow Inc Redfin Opendoor Realtor.com Can someone help with getting a referral ? I am interested in data related roles. Thanks in advance !

        4
        Like
        2 comments

        Redfin 1

        If it's a sales role you're looking for I can refer you no problem. I'm not sure what other departments are hiring right now.

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        Where is this from?
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      Redfin Reviews FAQs

      Redfin has an overall rating of 3.7 out of 5, based on over 1,790 reviews left anonymously by employees. 65% of employees would recommend working at Redfin to a friend and 43% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Redfin employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Redfin. This rating has decreased by -1% over the last 12 months.

      65% of Redfin employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Redfin 3.4 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Redfin to be career development, culture, benefits and the cons to be management, compensation.

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      Glassdoor has 1,790 Redfin reviews submitted anonymously by Redfin employees. Read employee reviews and ratings on Glassdoor to decide if Redfin is right for you.