Redfin Reviews | Glassdoor

Redfin Reviews

Updated May 25, 2018
325 reviews

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3.5
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Redfin CEO Glenn Kelman
Glenn Kelman
240 Ratings

325 Employee Reviews

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Pros
  • Work-life balance is encouraged at all levels, especially for engineering (in 15 reviews)

  • Flexible schedule, pay is decent for what you are doing and not salesy at all (in 24 reviews)

Cons
  • Working with your manager to maintain your workload and make sure you have a healthy work life balance is important or you will work yourself to death (in 41 reviews)

  • career path undefined and low pay for associate agents (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Amazon of Real Estate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Listing Coordinator in Atlanta, GA
    Current Employee - Listing Coordinator in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redfin full-time (Less than a year)

    Pros

    Great company that embraces new technology. Competitive pay and benefits, some departments offer work from home opportunities. Awesome people to work with within all functions.

    Cons

    None other than the management structure can be confusing at times and some offices are kind of far from the city center

    Advice to Management

    As the company grows continue to hire the right people


  2. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Redfin full-time

    Pros

    Flexibility. Work life balance. Work from home

    Cons

    Slow on ramp. Low commissions

  3. Helpful (3)

    "The future of Real Estate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redfin full-time (More than 5 years)

    Pros

    Redfin offers a supportive work environment that's truly team-based. Everyone helps others to succeed. Redfin is growing fast in the Philadelphia market, and new opportunities in varying roles open up all the time. The business model is different than what many agents are used to -- and it's the future! It's all about customer satisfaction and accountability.

    Cons

    It's important to set customer expectations and boundaries to keep your sanity -- there are lots of customers, which is a good thing!


  4. Helpful (1)

    "Mortgage Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Redfin full-time

    Pros

    Great Co-Workers, Great Culture, Growth Opportunities have the potential to be endless

    Cons

    Growing pains, conflicts with being organized, lacked privacy, unbalanced structure leadership

    Advice to Management

    1). Eliminate any/all factors that don't positively contribute to the entire TEAM's organic growth.
    2). Revert to the culture made working for Redfin exciting


  5. "Good benefits, poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Redfin full-time

    Pros

    Great benefits and I loved my coworkers.

    Cons

    Lack of leader ship and vision. Managers with little to no experience trying to tell you how to do your job.

    Advice to Management

    Get qualified, take classes, learn the ins and outs of each role before you give direction on how to perfect a position. It's unrealistic to just shadow and assume you know someone's job.


  6. Helpful (1)

    "Lead Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redfin full-time

    Pros

    Great company values and such a fun company to work for! It's the hardest I've ever worked but I love every moment of it!

    Cons

    No cons at this time.


  7. Helpful (2)

    "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Seattle, WA
    Current Employee - Manager in Seattle, WA
    Recommends
    Approves of CEO

    I have been working at Redfin full-time (More than 5 years)

    Pros

    Great environment and culture. Lots of room to advance and grow. Mission driven.

    Cons

    Rapid growth can cause pains, but the company embraces people who view this as opportunity to make things better. Not really a con!

  8. "Lead Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redfin full-time

    Pros

    Flexible hours and ability to work from home

    Cons

    Very slow in the beginning


  9. "Realtor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Realtor
    Current Employee - Realtor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Redfin full-time (More than a year)

    Pros

    Very innovative in the business model and in the company itself. Truly a company that values diversity. The company values are in place and very alive.

    Cons

    None. Redfin values its employees and its customers.


  10. Helpful (3)

    "Seattle might be great, but Chicago Support HUB leaves a lot to be desired, run fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tour Coordinator in Chicago, IL
    Current Employee - Tour Coordinator in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Redfin full-time (Less than a year)

    Pros

    free food and millennial friendly workplace but don't let these bells and whistles fool you.
    decent benefits.

    Cons

    no federal holidays off
    awful working hours
    some people do nothing all day due to their markets of coverage but get paid the same amount as people whose markets are busy all day and work like dogs. same price same job title waaaaay different amounts of work
    people scream sing and play all day and if you need a quieter environment for working, you are penalized for it

    CHICAGO HUB is NOT the same as Redfin corporate in Seattle!!! The Corporate office might be OK to work at, do not work at HUB you'll regret it - hold out to work at the corporate location.
    many process redundancies and extremely disorganized but your manager with little to no work experience won't see this or fix anything - you'll get in trouble for bringing it up.

    culty vibe here. you can be a hard worker but if you don't drink their underpaid koolaid, you're out.

    Advice to Management

    actually manage and change things for the better instead of flaunting your ill-earned "power" around. Management is largely incompetent. Nothing gets done and if there is a problem it is your fault. Nothing is ever fixed. This company just doesn't want to get it. The HUB here treats employees worse and like common fast food workers. Very factory esque vibe but no unionization here.


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