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Redfin

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Redfin Reviews

Updated Jun 22, 2021

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Found 707 of over 926 reviews

4.1
74%
Recommend to a Friend
88%
Approve of CEO
Redfin CEO Glenn Kelman
Glenn Kelman
470 Ratings
Pros
  • "Flexible schedule; get paid the hours you put in(in 52 reviews)

  • "Great benefits good work cukture(in 30 reviews)

  • Cons
  • "Only partially part of real estate transaction(in 86 reviews)

  • "Zero work/life balance as a manager or agent(in 79 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Redfin and is not affected by filters.

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    1. 5.0
      Current Employee

      Busy job, good support

      Jun 21, 2021 - Senior Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Busy work volume, bonus payscale

      Cons

      Work life balance is difficult

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    2. 3.0
      Current Employee, more than 1 year

      Great company, low pay for Lead Agents

      Jun 11, 2021 - Real Estate Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive and positive company culture. Everyone is nice, no matter who you talk to (HR, fellow agents, transaction coordinators, IT). Redfin hires excellent people. Health benefits are great.

      Cons

      Literally, the only flaw is their compensation. The pay is not commensurate with the level of work for buyer agents. While customers are handed to you and no lead-generation is required, your pay for that transaction is miniscule. The only way to make a decent income is by doing a lot of volume and letting support staff handle everything possible. That model doesn't work if you are a hands-on agent or for certain buyers who only want to work with one person. It seems like buyer agents take the financial hit so Redfin can offer sellers low listing rates.

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      2 people found this review helpful
    3. 2.0
      Current Employee

      Actions speak louder than words

      Jun 6, 2021 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people on the ground level are incredible humans! They are fun, hard working, real and all around amazing The insurance is great and the office is fun to go to when it's open They are great at giving you chances to take on roles you may not be fully qualified for. They believe in their people. At least if you get a good manager this is true.

      Cons

      High up leaders know how to say all of the right things, but their actions don't always line up. With the exception of the Associate Agent role (which isn't an employee role) it's not uncommon to be completely run into the ground on a constant basis. It's absolutely exhausting and even though you will be told to take care of yourself the system isn't set up to make it possible. Churn and burn may be the motto for the employee side of things. While the benefits are great even for families the pay is low especially for the amount of work.

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      7 people found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Sweetest job ever! (Depending on your situation)

      Jun 19, 2021 - Associate Agent in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Control over your own hours. There is a scheduling interface where you can open or block certain hours of days in the week - You are paid for every tour, inspection etc. that you do. paid bi-weekly. You are not expected to close deals at all and you won’t be able to unless you’re a Lead Agent - It is clear how much you will make as there is a pay chart that makes it transparent - Excellent pay, especially weekdays after 5pm and weekends when you get paid more - You are paid even if client cancels on the same day of a confirmed tour - You can work weekends only as part time, or you can work 7 days a week as you see fit. You can take a few months off and get right back into action. Just make sure you’re communicating about it with your manager - You will often be on the road in your car driving to properties. I like this because I love my alone time listening to music and driving. You won’t have to drive any clients - Your work place is different every day and you’ll get to meet tons of clients and other real estate professionals. Great if you like a little adventure everyday

      Cons

      - There is often work on your days off in preparation for future tours. You have to call, text email listing agents to arrange tours for the following work days. This work is unpaid. Don’t worry though, if you don’t have any future tours to book, then you don’t have to do anything on your off days - Unless you want to become a lead agent, there is virtually no upward mobility in being an Associate Agent - You will be doing the same thing over and over again. It will be predictable. However some people like this consistency - Lots of miles on your car. You can deduct mileage on taxes however. There’s a neat tool that Redfin offers to keep track of mileage - No benefits, as you are an independent contractor. HOWEVER! This job is wonderful for military reservists and national guard as you’ll have the federal benefits to make up for it

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      1 person found this review helpful
    5. 5.0
      Current Employee

      Great Culture

      Jun 16, 2021 - Transaction Coordinator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Even as we’ve worked from home over the last year, managers make concerted efforts to maintain a team environment. They are very big on encouraging us to take time off, whether it’s walking away from your computer for 5 minutes to relieve stress, or getting away on a week’s vacation. My teammates are extremely helpful and supportive of each other.

      Cons

      While we are encouraged to take time off, I don’t feel comfortable taking time off because I don’t feel comfortable passing off my work to my coworkers while I’m gone. I wish there was a way to take time off without adding to my coworkers’ loads or letting the work pile up.

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    6. 5.0
      Current Employee

      Listing Specialist

      Jun 20, 2021 - Realtor in Chicago, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Plenty of business and leads. Great benefits and team and support.

      Cons

      No work life balance. Money can be made after a couple years when all the bonuses go into effect, but most agents don’t make it due to burn out.

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      1 person found this review helpful
    7. 5.0
      Current Employee

      Great place to work for

      Jun 20, 2021 - Redfin Agent in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pro family Team work Great work environment Pay MLS & Realtor Dues Pay Milage

      Cons

      Work ALL the time Commission reduction

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    8. 5.0
      Current Employee, more than 5 years

      Great company with great opportunities

      Jun 3, 2021 - Market Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Forward thinking company who is semi-nimble at making changes to adapt to crazy market condition. Opportunities for growth with the many subsidiary businesses.

      Cons

      Leadership has extra layers which makes face time with execs seemingly impossible (lack of visibility). Manager training is exclusive to sales and not about the hundreds of other topics where managers need help.

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    9. 5.0
      Former Employee, less than 1 year

      Great place to work if you want to be a full time agent!

      May 5, 2021 - Buy-Side Agent in Seattle, WA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company culture is awesome. The CEO genuinely seems to care, management is really supportive and lovely to work for. If you want to get into real estate, or are a struggling newer agent, Redfin is probably the right choice. You're not going to find a base salary (albeit small) and great (or even good) benefits working as a 1099. Redfin appreciates employees who take interest in improving the company and listens to ideas. There is a lot of room for upward mobility here.

      Cons

      Hours can be a struggle. With a toddler and a couple small businesses, it was too much for me to juggle.

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      1 person found this review helpful
    10. 5.0
      Current Employee, more than 1 year

      Great experience - Convenient app both for agent and client

      May 19, 2021 - Associate Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clients are fed to you. Clients say they like how easy and convenient it is to schedule around redfin and they can see places around their schedule.

      Cons

      Well can’t be helped sometimes it’s not that busy and you have no showings but there are times when you get more as well. Depends on area.

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    Viewing 1 - 10 of 707 Reviews

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