Senior Customer Care Professional applicants have rated the interview process at American Express with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Customer Care Professional roles take an average of 2 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Senior Customer Care Professional according to 1 Glassdoor interviews include:
Background check: 25%
Personality test: 25%
One on one interview: 25%
IQ intelligence test: 25%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 2 days. I interviewed at American Express (Gurgaon, Haryana)
Interview
2 Rounds of interview. One as first round of interview where a general interaction happens and they guage you on you comm skills. The second PI round is with the Ops manager or Team Leader;its a more thorough discussion. An aptitude test. VNA check.
I applied through a staffing agency. I interviewed at American Express (New Delhi) in May 2015
Interview
Interview process was real smooth starting with a Voice and Accent round, Then Operations round and a face to face discussion with the HR.
Both V n A and Ops being Knockout selection processes.
I applied through a recruiter. The process took 1 day. I interviewed at American Express (Gurgaon, Haryana) in Jan 2015
Interview
It was smooth...Almost over in 1 day...Got d offer letter the next day.First was HR round..written test which included logical questions...U need to be little logical while answering them..Essay writing to check for grammar..Typing test..Then operation round