Tax Support Specialist applicants have rated the interview process at Intuit with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 57.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Tax Support Specialist roles take an average of 26 days to get hired, when considering 12 user submitted interviews for this role. To compare, the hiring process at Intuit overall takes an average of 24 days.
Common stages of the interview process at Intuit as a Tax Support Specialist according to 12 Glassdoor interviews include:
Phone interview: 24%
Skills test: 15%
Presentation: 15%
Drug test: 12%
Background check: 9%
Personality test: 9%
Group panel interview: 6%
IQ intelligence test: 6%
One on one interview: 3%
Here are the most commonly searched roles for interview reports -
It was a straightforward process. I had to answer some tax questions, but I was able to use the web. They were very nice, and didn't play interviewer "games" . It was on camera and recorded - as the job is talking via video everyday.
I applied online. The process took 4 days. I interviewed at Intuit (Lafayette, IN) in Oct 2014
Interview
They want to make sure you can handle difficult questions without faltering. You need to sound confident (even if you aren't ) You MUST do your research and give correct information to the interviewer. They will ask you questions pertaining to tax law that you must answer correctly ONLY by using their website or IRS.gov (this ensures accuracy) They will ask you software Navigation questions as well.
Interview questions [1]
Question 1
If a customer calls and is very angry, how will you handle that?
I applied online. The process took 3 weeks. I interviewed at Intuit in Nov 2018
Interview
Interview was in three phases.
First phase was an assessment that asked technical tax questions.
Second phase was a short phone interview with the recruiter. The phone interview was more conversational above all. The recruiter described the role, the type of person they need to fit this role, and the pay/ benefits.
Third phase was a virtual interview with two Intuit professionals. The virtual interview was short and it involved completing a mock call. In the mock call the interviewer "calls" as the client and you are to answer their questions to the best of your ability using the TurboTax website, IRS publications, or google. The interviewer made three separate "calls" during the mock call, essentially asking three separate questions. The questions required quick critical thinking and decent communication skills but it was relatively easy to answer.
After the three phases of the interview process, the recruiter reached out to me on the same day to let me know that I had got offered the position. The whole interview process took less than a month.
Interview questions [3]
Question 1
I filed my tax return and I would like to know if I itemized or if I took the standard deduction.
I am in the process of completing my tax return through my web browser and I am unable to continue further through the page. I keep clicking continue but nothing happens.