Customer Service Representative applicants have rated the interview process at Robert Half with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 59% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 49 user submitted interviews for this role. To compare, the hiring process at Robert Half overall takes an average of 12 days.
Common stages of the interview process at Robert Half as a Customer Service Representative according to 49 Glassdoor interviews include:
One on one interview: 21%
Phone interview: 20%
Background check: 14%
Drug test: 13%
Skills test: 11%
Personality test: 8%
Group panel interview: 8%
Presentation: 3%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
Phone interview with the staffing agency was followed by an onsite interview with the contracted company. The interview process was overall comfortable non intimidating. The questions were not difficult at all, just have to have confidence in knowing you can do the job
The interview process was seamless after they got my resume they matched me with a job in their system. It is needed temporary work and maybe full time if it’s your thing.
Very broad. Staff marketing agency with little to no feedback. A lot of different jobs posted on their careers site but no process for acquiring interviews. Operators did not seem at fault for the overload of entries.
Interview questions [1]
Question 1
Previous customer success experience and how that can translate to the posted job description.
Interview process was fairly easy, I met with 3 separate people in an in person meeting after I had my initial phone screening and then did a quick shadow of the job
Interview questions [1]
Question 1
What would make you a good candidate for this role?