Claim Adjuster Trainee applicants have rated the interview process at Travelers with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Claim Adjuster Trainee roles take an average of 36 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Travelers overall takes an average of 32 days.
Common stages of the interview process at Travelers as a Claim Adjuster Trainee according to 21 Glassdoor interviews include:
Phone interview: 19%
Group panel interview: 15%
Skills test: 15%
One on one interview: 12%
Drug test: 11%
Background check: 8%
IQ intelligence test: 8%
Personality test: 7%
Presentation: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at Travelers (Atlanta, GA) in Apr 2018
Interview
Travelers contacted me for an initial interview. We discussed general information such as my interest in Travelers Insurance, my work experience, and salary expectations. It is my understanding that if they are interested, an interview will be scheduled with several managers.
I applied online. The process took 4 weeks. I interviewed at Travelers (Hunt Valley, MD) in Apr 2025
Interview
2 rounds.
1st was phone screening, recruiter was friendly and did not ask detailed questions about resume which was surprising. Focused more on interest in Trainee role and Travelers. Took about 40 minutes.
2nd was in-person interviews. Plural. Three separate interviews back to back:
1st was with panel of Unit Managers and Director. STAR format, probably about 1 hour.
2nd was peer interview with someone who finished the Trainee program. Much more casual, conversational format, about 20-30 minutes.
3rd was with regional vice president. STAR format again, honestly do not remember how long it was because my brain started running on auto-pilot towards the end of VP's questions.
Took 3-4 weeks for original application to be picked by recruiter for that phone screening. Got a call 1 week after phone screening to schedule in-person interview panels. Took 2 weeks after in-person interviews to hear back.
Interview questions [1]
Question 1
Tell me about a time you had to tell a customer difficult news.
I applied online. I interviewed at Travelers (Walnut Creek, CA) in Mar 2025
Interview
It was friendly, efficient, and transparent. Their communication was good throughout. The process included one recruiter contact, one preliminary phone call, one small panel over zoom, and then a zoom with Corporate.
Interview questions [1]
Question 1
Whether I had ever received feedback from a supervisor that surprised me.
The interview process involved multiple stages, including a required assessment. Unfortunately, no feedback was provided at any stage, which left me without a clear understanding of my performance or areas for improvement. The lack of communication throughout the process was disappointing.
Interview questions [1]
Question 1
Can you describe a time when you faced a significant challenge at work and how you handled it? What was the outcome?