A shop disagrees with your estimate of labor hours and says you are trying to cheat the customer, who do you handle the situation?
Auto Interview Questions
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The one unscripted question was: I am a customer, and you wrote the estimate on my car up as a 3 hour repair on the quarter panel, and I say I want it replaced. What do you say?
Role Play
Was the mock scene scenario intense?
Tell me about a time you asked your manager for feedback.
There was so face to face interview. They had me take a written test which took approximately 9 hours to fully complete.
What button do you push to complete an estimate in CCC One?
One question was a claimant was supposed to pick up his car from the repair shop on Friday but said he was in a meeting. Called on Monday to ask us to pay for the 3 additional days rental fee. The claimant emphasized that it was my client's fault.
Why are you interested in this position?
they asked me if i could turn around the shop, told them no problem.. what a joke!
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