Office Associate Interview Questions | Glassdoor

Office Associate Interview Questions

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Name a difficult time you had dealing with a client, and tell me how you resolved it

2 Answers

With grace and dignity, obviously

One that comes to mind is when I work as a XXXXXXX for XXXXXX company, working on a client financial management solutions. Working in that project I noted cost of overspending mainly driven by IT procurement contract. I brought this to the client's attention and asked them to consider other alternatives due to the exorbitant charges impacting the business profitability. Client was reluctant to take our advice, as they had a good relationship with the contractor. I constructed a financial model for the client, identifying cost and benefit analysis if they were to take our recommendation. The result was that client took on on our advice and review all their procurement contracts with the option of pulling out if contract becomes unfavorable. This gives client a favorable OCI with 10% savings in IT procurement.

Please describe an incident in which you had a disagreement or misunderstanding with a boss/coworker/customer. What happened and how did it turn out?

1 Answer

Can you work in a highly fast paced environment?

1 Answer

How do you deal with unruly customers?

1 Answer

What are your weaknesses

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Describe a time in which you didnt have to go the extra mile, but you still did.

1 Answer

Why the Bureau of Asset Management?

1 Answer

Tell me about yourself.

1 Answer

Patience is required for this job since you will be handling civilians who may not speak English or may not speak at all (by personal difficulties such as disability). How would you handle stress in such situations when you can't do anything.

1 Answer

Are you able to wake up and get to work by 5 am?

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