Technical Support Agent Interview Questions

40,839 technical support agent interview questions shared by candidates

If you had a guest who came to the front desk angrily inquiring about why his shower was without hot water and you were also on the other line with another guest trying to answer a few of their questions while a few guests wanted to check -in, what would you do in this type of situation to make everyone happy?
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Front Desk Agent

Interviewed at Marriott International

3.9
Jul 31, 2015

If you had a guest who came to the front desk angrily inquiring about why his shower was without hot water and you were also on the other line with another guest trying to answer a few of their questions while a few guests wanted to check -in, what would you do in this type of situation to make everyone happy?

Has there ever been a time where you witnessed a fellow employee find money on the ground and kept it for themselves rather than turning it in to lost and found or human resource? If so, please explain how you would approach the employee and ask them about the money.
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Loss Prevention Agent

Interviewed at Nordstrom

3.6
Oct 22, 2014

Has there ever been a time where you witnessed a fellow employee find money on the ground and kept it for themselves rather than turning it in to lost and found or human resource? If so, please explain how you would approach the employee and ask them about the money.

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