Technical Support Agent Interview Questions | Glassdoor

Technical Support Agent Interview Questions

148

Technical support agent interview questions shared by candidates

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Where do I see myself in 5 years?

2 Answers

Not here

i see myself as one of the supervisor of alorica

There were no difficult questions

2 Answers

What would you like to ask us?

1 Answer

why do you want to work here?

1 Answer

None of the questions were difficult per say.

1 Answer

Is central server with multiple displays better than multiple personal computers

1 Answer

The most difficult thing about this position is the lack of proper training and communication. There is a lot to be desired from the training department. With all of the re-organizations within the company, they need to re-organize this department. If the training is better, which shouldnt be hard to do considering how bad it currently is, it would help things a lot.

1 Answer

What would you tell a customer to do first if they are calling saying that their tv is blurry and they can't really see it, but they know they sat on the remote & that may be the cause of that.

1 Answer

If you could change one thing about you, what would it be?

1 Answer

They made it clear that this person would be largely responsible for early morning shift. They were very upfront and asked questions about my ability to respond to urgent tech issues when working alone

1 Answer
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