DHL Express Reviews

Updated Aug 13, 2020

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3.8
73%
Recommend to a Friend
93%
Approve of CEO
DHL Express CEO John Pearson
John Pearson
86 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Work Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Tempe, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DHL Express full-time for less than a year

    Pros

    A friendly work environment in the office in beautiful Tempe, AZ. The transparency level between management and employees is great. There is room to grow your career in any department.

    Cons

    Talent fluidity. Employees feel like they not compensated enough.

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  2. "Good Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Supervisor in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DHL Express full-time for more than 8 years

    Pros

    Competitive pay, opportunities of advancement

    Cons

    Systems are a bit out of date.


  3. "Great people, great opportunities, great company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Project Manager in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at DHL Express full-time for more than 10 years

    Pros

    The 3 I listed in the headline say it all.

    Cons

    Travel can sometimes be a bit much (in my role anyway), and the motivational programs were a bit much in my opinion. I really just wanted to do my job.

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  4. "Best Hands on Training I've Experienced"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Service Associate/Dock Worker in Romulus, MI

    I worked at DHL Express full-time for more than 8 years

    Pros

    You'll learn how to ship material by processing mail from small to very large items.

    Cons

    Lack of communication and counseling

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  5. "Absolutely horrible place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Field Service Supervisor 
    Doesn't Recommend

    I worked at DHL Express full-time for less than a year

    Pros

    "at least you have a job"

    Cons

    Indifferent, inept management. Expect 60+ hour weeks, forced weekend and holiday work as a salaried employee. No onboarding tools, and no resources to be successful in your role. You will be asked to falsify training and security documentation. If you injure yourself, just expect to "tough it out".

  6. "N/A"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - National Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time for more than 5 years

    Pros

    ability to promote from within

    Cons

    there are none that i can state

  7. "Good company Christmas busy time with long hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Delivery Driver in Sunnyvale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express part-time for less than a year

    Pros

    Global air freight high volume

    Cons

    Long hours not good for parents with young children

  8. "Good pay, nice benefits, but long hours."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Driver/Courier in Fremont, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time for more than 8 years

    Pros

    The benefits are quite good. The stations in the Bay area are Union so the pay is higher than non Union stations. There are a lot of opportunities to increase your salary by working holidays and overtime. And there's a decent pension when you retire.

    Cons

    Most drivers average 60 hrs a week. If you add Bay area traffic, it's hard to have a life outside of work. Good supervisors tend to leave and the bad ones stay forever.

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  9. "Field Account Executive"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Field Account Executive in Columbia, SC
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at DHL Express full-time for more than 3 years

    Pros

    Competitive pay and benefits. Great career opportunities. Strong culture and company values.

    Cons

    Constantly changing processes/procedures without understanding the potential negative impact. Poor work-life balance.

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  10. "Ethics Issue"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IT Product & Infrastructure Manager in Plantation, FL
    Negative Outlook

    I worked at DHL Express full-time for less than a year

    Pros

    It's a global company with global customers.

    Cons

    The role was not the actual job responsibility until after I accepted the position and learned what my real role entailed.

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