DHL Express Reviews | Glassdoor

DHL Express Reviews

Updated May 26, 2017
761 reviews

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Full-time Part-time

3.4
Star Star Star Star Star
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Approve of CEO
DHL Express CEO Ken Allen
Ken Allen
313 Ratings

761 Employee Reviews

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Pros
  • Work/life balance was encouraged top down (in 22 reviews)

  • Excellence corporate values and working environment (in 31 reviews)

Cons
More Pros and Cons

  1. "It's an okay entry-level job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Mail Sorter & Encoder in Compton, CA
    Current Employee - Mail Sorter & Encoder in Compton, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at DHL Express full-time (Less than a year)

    Pros

    Simple and straight forward once you get onto the hang of things.

    Cons

    Things can get a little repetitive and tedious.

    Advice to Management

    None. My management/supervisors are laid back, but make sure you're always working. You are constantly being micromanaged.


  2. Helpful (1)

    "Good Company That Gives Back"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Cincinnati, OH
    Current Employee - Operations Supervisor in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    Excellent tuition reimbursement program. Opportunities to move up quickly if you are talented enough.

    Cons

    Senior manager should practice what he preaches. 1 in particular. The company has great policies and procedures. Unfortunately, it is highly preached and expected when dealing with subordinates but is not being reciprocated by this one guy. Overall companies are usually very good. People usual mess that up.

    Advice to Management

    Keep up the good work. A Strong team with few weak links.


  3. "A good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hebron, KY
    Current Employee - Anonymous Employee in Hebron, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    Learn to work around airplanes.
    Working with different nationalities.
    Get to know some countries I've never heard of.
    Great benefits.

    Cons

    Hardest part is when you work with the freights.
    Make sure all dollies are secured to carry heavy loads.
    Sometimes when operation is done and is clean up time,is hard to drag dollies with no helpers.

    Advice to Management

    Managements are great


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President in Fort Lauderdale, FL
    Current Employee - Vice President in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 10 years)

    Pros

    Company culture, international work chances

    Cons

    Compensation moderate, career opportunities limited in region


  6. "Ok job..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Lead in Covington, KY
    Former Employee - Ramp Lead in Covington, KY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express full-time (More than 5 years)

    Pros

    Love working with the people's except you probably one or two..

    Cons

    Working night's during the week then working days on sunday's it will have yo body and mind in a spin on monday night's and if you decide to take a lead position pray and pray and pray cuz you might a job one day then the next you don't unless you in the cool circle then yo job is good...

    Advice to Management

    Need to listen to y'all employees


  7. "Easy job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mankato, MN
    Current Employee - Anonymous Employee in Mankato, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at DHL Express full-time (More than a year)

    Pros

    easy work good pay benafits are good straight shifts

    Cons

    its cold at times other employees are always grumpy management is a joke at times

    Advice to Management

    you realy dont have a clue on how things are run in a warehouse


  8. "Poor immature management"

    Star Star Star Star Star
    Former Employee - Field Agent in Omaha, NE
    Former Employee - Field Agent in Omaha, NE

    I worked at DHL Express full-time (More than a year)

    Pros

    Pay not bad, potential to move up not bad.

    Cons

    Immature poor management, Racist culture

    Advice to Management

    Find a job with a lot less responsibility


  9. "Entry Agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Erlanger, KY
    Former Employee - Anonymous Employee in Erlanger, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DHL Express full-time (More than a year)

    Pros

    This company actually cares about their employees. They have a number of events throughout the year which includes games, free food, giveaways, car washes, etc. They are also a Crazy Customer Centric Company which means they really care about making their customers happy.

    Cons

    A lot of employees make the same simple mistakes all the time and they do Not get disciplined. Accountability is not taken seriously and there are too many family members working there which ends up showing favoritism.

    Advice to Management

    Hire supervisors who actually have a college degree and you might see more of an impact from their employees.


  10. "HR Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Leader in Miami, FL
    Former Employee - Human Resources Leader in Miami, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at DHL Express full-time (More than 10 years)

    Pros

    Compensation including bonus and benefits were very competitive until they terminated the retirement benefits. Defined global focused on business goals. Nice work environment. Work/life balance was encouraged top down.

    Cons

    Finance leaders are in their role too long. Need more transparency in treasury/tax/accounting. Next level leadership is a need.

    Advice to Management

    Change up fnancial leadership - focus on transparency.


  11. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Erlanger, KY
    Former Employee - Customer Service Specialist in Erlanger, KY

    I worked at DHL Express full-time (More than 5 years)

    Pros

    Great benefits, cafeteria, friendly enviroment

    Cons

    Working different shifts can be difficult


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