DHL Express Reviews | Glassdoor

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DHL Express Reviews

Updated January 18, 2018
907 reviews

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3.6
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Approve of CEO
DHL Express CEO Ken Allen
Ken Allen
398 Ratings

907 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Seattle, WA
    Former Employee - Customer Service Representative in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express (More than a year)

    Pros

    Great positive environment to work. Management very supportive.

    Cons

    Sometimes people can be negative.

    Advice to Management

    You listen to your employees and provide positive feedback as needed.


  2. "Employee Relations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at DHL Express full-time

    Pros

    Work Environment and coworkers are helpful and inviting to new personnel.

    Cons

    Management did not offer direction or set expectations

    Advice to Management

    Find the right fit for employees that are dedicated, eager to learn and want to develop their skills.

  3. Helpful (1)

    "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Engineer in Washington, DC
    Current Employee - Operations Engineer in Washington, DC

    I have been working at DHL Express full-time (More than a year)

    Pros

    Ample break time for lunch, friendly staff

    Cons

    Heavy work load in December during peak season.


  4. "Operations lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Associate in Erlanger, KY
    Former Employee - Operations Associate in Erlanger, KY
    Doesn't Recommend
    Negative Outlook

    I worked at DHL Express full-time (More than a year)

    Pros

    Experience, co-workers ,and pay, opportunity

    Cons

    Supervision and management ,no communication with employees

    Advice to Management

    Learn how to communicate with the employees


  5. "Ramp agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Erlanger, KY
    Current Employee - Anonymous Employee in Erlanger, KY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 3 years)

    Pros

    Health benefits and wages

    Cons

    Cold uncomfortable weather and working conditions

    Advice to Management

    Communicate more with employees


  6. "entry writer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Erlanger, KY
    Current Employee - Anonymous Employee in Erlanger, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 5 years)

    Pros

    great benefits and great pay. Good group of crew to work with.

    Cons

    mandatory over time much too often


  7. "Forward thinking employer with high access to upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Norwalk, CT
    Current Employee - Account Executive in Norwalk, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express full-time (More than 3 years)

    Pros

    Competitive salary, focused on improving, heavy collaboration between departments, keep sales force engaged with good commission structure and other incentives.

    Cons

    Relatively poor health benefits, difficult to settle in one geographic region because moving every 2-4 years is encouraged (in sales)

    Advice to Management

    Focus more on regional performance indicators, rather than global. Every part of the world is different.

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at DHL Express full-time

    Pros

    great work life balance and flexibility

    Cons

    Political and clicky upper management


  9. "DHL shipping bias"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Agent in Omaha, NE
    Former Employee - Field Agent in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at DHL Express full-time (More than a year)

    Pros

    The pay was not bad, the benefits also not bad.

    Cons

    DHL Omaha, Ne immediately send Black and African shipments to fraud department. The same package sent by non-black is processed to destination. Omaha NE management extremely immature.

    Advice to Management

    Find a job more conducive with your skills. This is 2018 discrimination not wanted.


  10. "best sorter at dhl kentucky"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sorter in Louisville, KY
    Current Employee - Sorter in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at DHL Express (More than a year)

    Pros

    good salary overtime available breaks anytime

    Cons

    mandatory during pick season at dhl

    Advice to Management

    be nice and do your job well.


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