STERIS Reviews | Glassdoor

STERIS Reviews

Updated April 13, 2017
178 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Approve of CEO
STERIS President & CEO Walter M. Rosebrough, Jr.
Walter M. Rosebrough, Jr.
86 Ratings

178 Employee Reviews

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Pros
  • Great Company and great benefits (in 15 reviews)

  • For professional salaried employees, the company offers a relaxed, friendly work environment with competitive pay and benefits (in 6 reviews)

Cons
  • Work/Life balance became less important focus for many management members where you felt the need to choose between work and family obligations (in 5 reviews)

  • Upper management only listens what it wants to hear (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Customer focused company with great opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mentor, OH
    Current Employee - Anonymous Employee in Mentor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STERIS full-time (Less than a year)

    Pros

    Great diversity, very knowledgeable and friendly people. Management spending is conservative. Good pay and benefits. Lot of opportunities to work hard and have a successful career.

    Cons

    Needs some employee wellness program.
    Needs some community outreach programs.
    Process improvement in administration.


  2. "Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech in Birmingham, AL
    Current Employee - Tech in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at STERIS full-time (More than 10 years)

    Pros

    Good hours decent benefits. Low chance of layoff.

    Cons

    Low pay. Nepotism. Lack of communication.

    Advice to Management

    Reward employees based on merit not who you know.


  3. "Hit or Miss depending on territory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in New York, NY
    Former Employee - Field Service Technician in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at STERIS full-time (More than 3 years)

    Pros

    They equip their technicians well.
    Certain regions would be very good to work for depending on the district manager.
    As a field service technician, you are recognized as income generator and supported and recognized as such.
    Prefers to promote from within.
    Company car and gas card available for personal use.

    Cons

    Lots of disparity between regions, hearing from other technicians about the style of management they are under leads employees to the conclusion that more is available, but their manager doesn't care to make it available to their territory. Your mileage will vary greatly depending on your region.

    Advice to Management

    Be more particular when hiring district management.


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  5. "Production Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in Libertyville, IL
    Current Employee - Production Supervisor in Libertyville, IL
    Recommends
    Positive Outlook

    I have been working at STERIS full-time (Less than a year)

    Pros

    Excellent benefits and pay. You are in control of your pay depending on how much work you want to put in.

    Cons

    Alternating 12 hour shifts are sometimes hard to get used to.


  6. Helpful (1)

    "Great place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mentor, OH
    Current Employee - Anonymous Employee in Mentor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STERIS full-time (Less than a year)

    Pros

    Work life balance is great. Management seems to really care about employees. Customer first mentality is apparent. Coworkers are reliable and team oriented.

    Cons

    On boarding and training were very minimal. They are not very technologically advanced and have many manual processes for data trending and analysis. Far too many websites for employee use and trying to determine where you go for what.

    Advice to Management

    Keep the positive morale up, maybe focus on technology that could save you and staff time to focus on other endeavors.


  7. Helpful (5)

    "Not going anywhere"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Mentor, OH
    Current Employee - Marketing Director in Mentor, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at STERIS full-time (More than 3 years)

    Pros

    Very good work life balance

    Cons

    The highest level of management is not qualified. They don't stretch themselves or their employees. They surround themselves with their friends instead of highly qualified employees. High potential employees don't last as the pace is too slow. No accountability required. Executives who miss plan are not removed. This company will be sold and profits will soar.

    Advice to Management

    Hold your executives accountable. Figure out what your strategy is and execute it. Overhaul your executive staff.


  8. Helpful (1)

    "Integration Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integration Specialist in Mentor, OH
    Current Employee - Integration Specialist in Mentor, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at STERIS (More than 5 years)

    Pros

    Growing company, 2017 outlook looks good. Short staffing/turnover will cause some serious overtime work in the next year. I have always had a great manager who you can actually talk to about issues.
    Great benefits, but bonus compensation outside of salary is lacking.

    Cons

    Limited opportunity for advancement unless you live in Mentor OH or Montgomery AL.
    Training programs need some work.
    Outdated software used for documenting work orders.

    Advice to Management

    Focus on employees more and reward those who get the job done every time.


  9. "Poor management, stressed people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Northborough, MA
    Former Employee - Anonymous Employee in Northborough, MA

    Pros

    Great location and parking. Good benefits

    Cons

    High stress environment. Poor communication of changes. Outdated documentation creation and retention systems. Decision making process ridiculously long. Generally negative and highly disorganized environment. High management turnover

    Advice to Management

    Listen to people more. Be organized. Be objective in problem solving, not subjective. That's why the place is so tense. Work on retaining managers. Production manager should not make promises that he can't keep to clients. Care more about the vision of the organization than just profits and surviving another day. Create an environment for passionate employees who take pride in their work to stay


  10. "Associate Scientist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Scientist in Minneapolis, MN
    Former Employee - Associate Scientist in Minneapolis, MN

    I worked at STERIS full-time (More than 3 years)

    Pros

    Great people, and a large company so moving to other departments and locations is a possiblity

    Cons

    lack of progression/advancement seen in the lab setting


  11. Helpful (6)

    "Field Service Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Livingston, IL
    Former Employee - Field Service Technician in Livingston, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at STERIS (More than 8 years)

    Pros

    Very good benefits, home most nights, company provides minivan, charges a small weekly fee and allows you to use it for personal use. Steris pays all insurance & maintenance.

    Cons

    Companies priorities are wrong. Profits and metrics rule all of management's decision making. Customer service & employee satisfaction are completely ignored until a problem arises with a product. Then customer service is the main focus and the service tech is completely expendable.

    Advice to Management

    Mirror business model of AMSCO, the very successful company you aquired in 1996.


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