Senior Technical SSupport Engineer applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Senior Technical SSupport Engineer roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 28 days.
Common stages of the interview process at Amazon as a Senior Technical SSupport Engineer according to 2 Glassdoor interviews include:
Drug test: 15%
One on one interview: 15%
Group panel interview: 15%
Presentation: 15%
Phone interview: 15%
Background check: 8%
Skills test: 8%
IQ intelligence test: 8%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Amazon (Hyderābād) in May 2026
Interview
Assessment contains scenario based questions and technical mcqs, after assessment there were technical interviews based on job description so in this case there were topics in networking, troubleshooting, OS, commands, logical questions etc.
Interview questions [1]
Question 1
Networking, troubleshooting, AWS, Linux commands and logical questions
I applied through a recruiter. I interviewed at Amazon (Minneapolis, MN) in Jul 2020
Interview
Many varying ranges of interviews. The interview process is exhaustive with multiple days scheduled, and a variety of documentation required for review. They get you drinking the company kool-aid before you even get to your desk.
Interview questions [2]
Question 1
What was one situation where you provided excellent customer service?
I applied through an employee referral. The process took 2 weeks. I interviewed at Amazon (Hazleton, PA) in Jul 2017
Interview
The interview process for Amazon is very stringent and accurate relative to the work expected. The first interview was via telephone, and the second interview was with the hiring manager and HR.
Interview questions [1]
Question 1
Describe the seven layers of the OSI network model and give me an example of how you would use the model to troubleshoot a technical issue.