Sales Associate applicants have rated the interview process at Macy's with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 6 days to get hired, when considering 2,122 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Sales Associate according to 2,122 Glassdoor interviews include:
One on one interview: 45%
Background check: 11%
Personality test: 11%
Skills test: 8%
Phone interview: 7%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 2%
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I applied online. The process took 1 day. I interviewed at Macy's in Aug 2009
Interview
The interview process at Macy's Herald Square is a bit of a cattle call. You go up to human resources and wait in a room full of other applicants for a human resources associate to speak with you. The woman who interviewed me was pleasant enough. I had never worked in retail before she asked me mainly questions designed to discern whether I knew what was expected of me in the position (it had a "suggestive sales" bent) and how I would interact with customers. She asked me to do a role playing scenario where I tried to sell a new set of Teflon cooking ware to a browser. The job only paid $8 or $9 dollars an hour which I understand is quite low for that kind of job in New York City.
Interview questions [2]
Question 1
How do you like to be treated by sales representatives when you step in to a store? What kind of service do you consider ideal?
I had no retail experience but I could overhear an interview with a woman who had worked in retail before... She was asked to detail a time she went "above and beyond" to satisfy a customer's needs.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.