Sales Associate applicants have rated the interview process at Macy's with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 6 days to get hired, when considering 2,122 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Sales Associate according to 2,122 Glassdoor interviews include:
One on one interview: 45%
Background check: 11%
Personality test: 11%
Skills test: 8%
Phone interview: 7%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 2%
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I applied online. The process took 1 day. I interviewed at Macy's (Houston, TX) in Dec 2009
Interview
Filled out an application online, within a week got an email to schedule interview online, arrived at human resources. The interview was not at my scheduled time because there were a number of people waiting. Filled another application (seemed repetitious to me but it was required even though I already filled out something similiar at home). The interviewer read a set of questions from a sheet. The interview was pleasant, and I felt comfortable. The interviewer asked general questions. (How would you deal with a difficult customer, what would you do if someone put money from cash register in their pocket?). I was also asked about my availability. One question that stood out was, "Sell me your outfit." I was hired the same day, and interviewer and HR staff did a good job of going through the paperwork. Orientation was scheduled. I also had to schedule a day to watch videos. The HR staff was professional and had good communication skills. Orientation was informative.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.