Sales Associate applicants have rated the interview process at Macy's with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 6 days to get hired, when considering 2,122 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Sales Associate according to 2,122 Glassdoor interviews include:
One on one interview: 45%
Background check: 11%
Personality test: 11%
Skills test: 8%
Phone interview: 7%
Presentation: 6%
Drug test: 5%
IQ intelligence test: 4%
Group panel interview: 3%
Other: 2%
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I applied online. The process took 1 day. I interviewed at Macy's in Mar 2010
Interview
After applying online, I received an email a few days later to schedule myself for an interview. I was told to go to the human resources dept., where I met with a woman who was one of the department managers for an interview. This was one of the easier interviews I've had. The woman just read a list of questions off a sheet of paper (tell me about a time you gave excellent customer service, tell me about a time you had to deal with a difficult customer, tell me what you would say when approaching a customer on the sales floor). Even though I know I didn't make my answers as detailed as they should have been, it didn't have a negative effect on the interview. The woman was very nice and knew that I had a lot of previous experience working retail. The fact that I just was personable and acted professionally was enough to be offered a position a few minutes later.
Interview questions [1]
Question 1
There was a brief role play where the interviewer played the customer and I was to try to sell her a Macy's credit account.
Was interviewed for a seasonal position. Was told they have no seasonal positions, once they found out I was a college student. Made no sense to me quickly ended the interview.
The interview process was straightforward and fairly quick. It started with a phone interview from a recruiter or hiring representative who asked general questions about my background, availability, and interest in the role. The tone was professional but conversational, and the interviewer focused on making sure I could handle a fast-paced, customer-facing environment.
I had one interview with the store manager and it lasted for about 45 minutes. The interview was all standard behavioral questions. I was offered the job on the spot.