Associate Clinical Administrative Coordinator applicants have rated the interview process at UnitedHealth Group with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60% positive. This is according to Glassdoor user ratings.
Candidates applying for Associate Clinical Administrative Coordinator roles take an average of 15 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at UnitedHealth Group overall takes an average of 25 days.
Common stages of the interview process at UnitedHealth Group as a Associate Clinical Administrative Coordinator according to 6 Glassdoor interviews include:
Background check: 19%
Phone interview: 19%
Drug test: 15%
Skills test: 15%
Personality test: 11%
One on one interview: 7%
IQ intelligence test: 4%
Group panel interview: 4%
Other: 4%
Presentation: 4%
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I applied online. The process took 1 day. I interviewed at UnitedHealth Group (Dallas, TX) in Dec 2021
Interview
The interview process was great, very informative ( they answered every question that I asked and good positive vibes. They made me feel welcome during the interview and asked me good questions.
I applied online. The process took 1 day. I interviewed at UnitedHealth Group (Minneapolis, MN) in Jan 2025
Interview
Video interview, done recorded and no face to face. It was strange and impersonal. It was also frustrating to get them to look at my resume. They seem to want someone with customer service experience but with 10 years of experience…very strange and very little effort but into the process
It was an online interview process with prompts and the opportunity to practice before submitting your real answers. Pretty general questions about customer service. It was timed, so you only have a certain amount of time before you have to record your response.
Interview questions [1]
Question 1
What was one situation where you had an upset customer and how did you deescalate the situation?