• ServiceNow Developers – Experience with custom scoped app development, integrations, publishing to the ServiceNow store and out of box implementations of ITSM, SAM, CSM, HAM, or HRSD.
• Full Stack Software Developers – Proficient in programming languages including Java, JavaScript, Python, C#, C++, HTML, and CSS.
• Microsoft Power Platform Developers – Experience building workflows, apps, and integrations using Power Apps, Power Automate, and Dataverse is a significant plus.
• GIS Software Developers – Candidates with geospatial data experience, GIS libraries, or mapping frameworks will support our geospatial initiatives.
• AI/ML Developers – We're seeking developers with proven experience in modern AI/ML workflows, especially those familiar with Large Language Models (LLMs), retrieval-augmented generation (RAG), and agentic AI systems that use tools and memory in autonomous or semi-autonomous task workflows.
• UI Developers – Front-end developers with expertise in building responsive, intuitive interfaces using modern frameworks are also encouraged to apply.

Visit us at www.TekSynap.com.

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As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

RESPONSIBILITIES

• Design, implement, and test scalable, secure, and maintainable software solutions across ServiceNow, custom applications, Power Platform, GIS, and AI/ML systems.
• Develop and support ServiceNow applications including ITSM, CSM, SecOps, or HRSD modules, custom scoped apps, integrations, and automation workflows.
• Build full-stack web applications using modern JavaScript frameworks (React, Vite), C#, Python (FastAPI), and RESTful APIs.
• Support C#/.NET-based solutions including workflow-driven systems.
• Create Power Platform solutions using Power Apps, Power Automate, and connectors to integrate M365 or external systems.
• Contribute to geospatial applications using GIS SDKs, APIs, or libraries.
• Design and implement AI/ML solutions including LLM agents, vector search, prompt orchestration, and RAG pipelines.
• Participate in project meetings including daily standups, sprint planning, reviews, and retrospectives.
• Conduct code reviews, mentor peers, and follow secure development practices.
• Maintain and extend CI/CD pipelines using GitLab CI/CD, GitHub Actions, or Azure DevOps.
• Produce and maintain technical documentation, user guides, and design artifacts.
• Collaborate with cross-functional teams to define user requirements and translate them into actionable solutions.
• Debug and resolve software issues across diverse environments and platforms.
• Coordinate with vendor or platform support teams to resolve complex technical challenges.
• Ensure compliance with security, performance, and regulatory standards across all developed solutions.

REQUIRED QUALIFICATIONS

• Must be a US Citizen
• Mid-level proficiency with Windows and Linux command-line interfaces.
• Proficient in programming languages including Java, JavaScript, Python, C#, C++, HTML, and CSS.
• Experience with front-end development using Vite, React, and Tailwind CSS for responsive UI/UX design.
• Proficient in backend development using Node.js, FastAPI, and/or .NET for building RESTful APIs and high-performance services.
• Familiarity with testing frameworks such as Jest, Mocha, Cypress, PyTest, and other modern testing practices.
• Proficient in Git for version control, including collaborative workflows, branching, and merging.
• Experience working with both relational and NoSQL databases, such as PostgreSQL, MySQL, MongoDB, or spatial databases for GIS.
• Knowledge of secure authentication and authorization mechanisms using OAuth2, JWT, or SSO frameworks.
• Familiarity with Docker and experience implementing CI/CD pipelines using GitLab CI/CD, GitHub Actions, or Azure DevOps.
• Mid-level understanding of cloud environments including AWS and/or Microsoft Azure, including deployment, monitoring, and resource management.
• Solid understanding of secure coding practices and modern development methodologies, including Agile, Scrum, and DevSecOps.
• Experience developing full-stack or platform-specific solutions, integrating RESTful APIs, and supporting distributed systems.
• Exposure to low-code/no-code platforms such as Microsoft Power Platform (Power Apps, Power Automate) is a plus.
• Experience with ServiceNow development, scoped apps, or ITSM modules is preferred but not required.
• Familiarity with AI/ML concepts, LLMs, or GIS frameworks is a strong plus for specialized roles.
• Strong grasp of development best practices, including version control, peer code reviews, and automated deployments.
• Excellent communication skills, with a focus on problem-solving, collaboration, and clear technical documentation.
• Ability to explain technical concepts to non-technical stakeholders and work effectively in cross-functional teams.
• Strong organizational and time management skills, with the ability to prioritize, triage, resolve, and escalate issues efficiently.

• One or more of the following must be obtained prior to or during the first 90 days of employment:
  • ServiceNow Certified Application Developer
  • ServiceNow Certified System Administrator
  • Microsoft Certified: Azure Developer Associate
  • Microsoft Certified: Power Platform Developer Associate
  • AWS Certified Developer – Associate
  • AWS Certified Solutions Architect – Associate
  • Microsoft Certified: Azure AI Engineer Associate
  • Certified Software Development Professional
  • Certified Secure Software Lifecycle Professional (CSSLP)
  • DevOps Institute - DevOps Foundation
  • DevOps Institute - DevSecOps Practitioner
  • DevOps Institute - Site Reliability Engineering (SRE) Foundation
  • ICAgile Certified Professional (ICP)
  • CIW Web Development Professional
  • ISTQB Certified Tester – Foundation Level
  • GIAC Secure Software Programmer
  • Esri Developer Certification (Desktop or Web Developer Associate)

• Bachelor's degree in information technology, Computer Science, or a related field (or equivalent professional experience)
• AWS Certified Solutions Architect - Professional
• AWS Certified DevOps Engineer - Professional
• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: DevOps Engineer Expert

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Candidates must reside in one of our approved hiring states within the United States.
• Type of environment: Remote
• Noise level: Medium – Loud
• Work schedule: Schedule is day shift Monday – Friday 8:30am – 4:30pm EST. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 25%

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

• US Citizen

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.