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Liberty Mutual Insurance

Engaged Employer

Company going through a lot of changes (not all good) - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
Aug 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- paid time off starts accruing the month you start working - 11 paid federal holidays and 4 personal days per year - 401k employer match starts immediately when you start working (some companies don't match until a certain time after your start date) - annual wellness incentives, although they decrease in amount every year - entire company is switching Agile after decades of using Waterfall - IT departments are stepping up their game to make it more exciting and appealing to work/stay there

Cons

- extremely traditional and old company set in their ways - many employees who have been there for decades, 25th anniversaries are common - some employees are extremely overworked, doing more than one person's job - career opportunities can be limited to certain tracks depending on manager/department - IT has tried too hard for too long to be exactly like tech companies like Google, Amazon, Facebook, and Microsoft, but continues to keep trying to no avail - organizational restructuring occurs almost every year (some minor, some major), keeping employees on their toes on if they will have a job next month

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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