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Liberty Mutual Insurance

Engaged Employer

Mother Liberty - Anonymous employee Liberty Mutual Insurance Employee Review

4.0
Jul 17, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Liberty is a large company with a better than average pension and benefits package. Due to their size, there is opportunity for internal advancement. Liberty hires good people and historically produce a high end service product. The training program for most departments is the best in the business. Liberty does a nice job of supporting the local community in areas where they have offices.

Cons

As is the case with most large companies in a down economy, they are forced to "do more with less." The company has gone through several waves of restructuring, in just about every department, which can disrupt the careers of both those who go and those who stay.

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5.0
Jul 3, 2026
Recommend
CEO approval
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Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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