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Liberty Mutual Insurance

Engaged Employer

Awful...Getting worse with each passing day! - Underwriting Liberty Mutual Insurance Employee Review

1.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, competitive pay and good benefits. They still offer a pension which is almost unheard of nowadays. 7.5 hour workweek.

Cons

The slew of poorly planned and executed reorganizations in Business Insurance (formerly Middle Market) has left employees drained and morale way low. The processes and programs are outdated and time consuming. Much of the talent has already jumped ship while the incompetence within management has been left to fester. Mgmt operates in a bubble oblivious to what's going on both internally and in the market. They are only focused on their own individual agendas. Employees have no sense of job security or faith in the future of the operation. I have never worked in an environment before where so many people are truly unhappy.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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