employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Good co-workers (mostly), poor management with political agendas - Claims Liberty Mutual Insurance Employee Review

1.0
Aug 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice desk, nice chair and coworkers.

Cons

No upward options, unless you really, really kiss butt. It is not what you know, it is who you know and how well they like you. The company would rather hire an outside candidate who knows nothing about insurance than top promote from within. And that outside person they just hired? Well, he/she will not be doing their for for at least 4-6 weeks as they sit in a classoroom and get a 1-2 month crash course on the entire world of insurance and claims. But hey, you have worked there for many years and have a huge knowledge of the business, but they would rather you sit right where you are and make less than newly hired colleagues. The company preference is to keep skilled workers paid less until they quit or get fired. Also, the management never listens to real ideas about problems or needed changes. Don't ever point out someone's mistake because the company would rather you ignore it and sweep it away. You will look more and more like a trouble maker and instigator if you find errors or room for improvement.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

See reviews by: Helpful|Rating|Date|All