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Liberty Mutual Insurance

Engaged Employer

"A" List Company... "D" List Talent. - Project Leader Liberty Mutual Insurance Employee Review

2.0
Mar 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Very ergonomic desks, chairs, and computer accessories. Prime office space in downtown Seattle with views of Puget Sound and the surrounding areas. Projects are ambitious and have the potential to be quite challenging.

Cons

Liberty Mutual's Regional Company Group has grown too big, too fast. As a result, this organization still has a plethora of integration issues ranging from corporate culture clashes to inexperienced employees to disparate processes, networks, and information systems. It seems mid-level managers often misinterpret or simply do not understand the strategy and/or direction set forth by senior / executive leadership. There are a lot of knowledgeable and talented people across the organization, however; for some odd reason they are promoted to positions that don't suit their personality or skill sets resulting in a bit of a circus.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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