Sep 1, 2022
Liberty Mutual Insurance Response
3yThanks so much for your review! We're invested in developing the incredibly talented people who work at Liberty Mutual. Glad that's been your experience!
I love it here. I found my forever company! - Claim Resolution Specialist II Liberty Mutual Insurance Employee Review
Explore other reviews about Liberty Mutual Insurance
5.0
Jul 3, 2026
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Work life balance, benefits, friendly people that want to see you win
Cons
The expect you to work independently, which is good and bad
1.0
Jul 2, 2026
Former employee, more than 3 years
Salt Lake City, UT
Recommend
CEO approval
Business Outlook
Pros
Good benefits. Generous 401k match
Cons
Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.
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