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Liberty Mutual Insurance

Engaged Employer

They time every second of your day - Claims Representative Liberty Mutual Insurance Employee Review

1.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was decent but that was it

Cons

Inbound callers, call after call, every second is measured, even track bathroom time

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

You'll work with amazing people

Cons

Nothing I can think of.

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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