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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Liberty Mutual has treated me well as I have met my goals - Customer Service Representative Liberty Mutual Insurance Employee Review

      4.0
      Jun 26, 2011
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistant workload, decent compensation for the type of work, I like the people I work with, allowed

      Cons

      Hard to advance, must greatly exceed goals and obtain other licenses on your own to obtain a better position than CSR.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work culture Flexible schedule No overtime Good career opportunities

      Cons

      If working a technical position, they pay less than average

      1.0
      Jun 6, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros to working here. I just thought of one, you have a chance to work remotely so you don’t have to see your toxic, incompetent manager in person every day.

      Cons

      Toxic, hostile culture Favoritism to the extreme 50-60 hours a week work but get paid for 40 Being forced to give your manager a 9-10 on a survey when they don’t deserve it to avoid fear of retaliation Coworkers crying and having panic attacks on a daily basis Just everything

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