Do Not Work Here - Account Executive Salesforce Employee Review

1.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

• Healthcare • Fitness Reimbursement • Education Reimbursement • Quality tech • Generally good quality products

Cons

• Sexism, racism, favouritism • Cliquey culture • Promotions veiled as meritocratic but often denied on technicalities • Micromanagement and constant breaking down of health work/life barriers by management • Under-supply of technical resources essential to completing role requirements (e.g. access to Solution Engineers, Product Specialists) • No culture (e.g. no Christmas party, no Melbourne Cup day events, no farewells for departing employees, no after work drinks, no social clubs or groups that meet openly and regularly, no off-sites or in-person sales kick off, no clear messaging on in-office days) • Overcrowded office space busting at the seams due to headcount growth. Consistently unable to find meeting rooms as a result. • No engagement or friendly behaviour from leadership above direct line manager; aloof and arrogant (e.g. vocally shopping for multi-million dollar homes online while on the office floor) • No respect for employee’s agency or sense of self determination/basic respect e.g. employee moved teams at a moments notice, informed via PowerPoint slide in a team meeting • Round after round after round of employee layoffs and PIPs with no prior warning

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Salesforce Response
2y
Thank you for taking time to share your thoughts and feedback, we deeply regret and apologize for the experiences you described. At Salesforce, one of our four core values is Equality, and we’re dedicated to building a workforce that reflects the diverse communities we serve. We know that we still have a lot of work to do and take your comments and suggestions to heart. We want everyone at Salesforce to feel valued and empowered, and to be set up for success in their roles and beyond. What you've written in your review is very concerning to hear and counter to the culture that we expect and have worked hard to foster here at Salesforce. Inclusivity is extremely important to us here at Salesforce and we continue to encourage people, managers in particular, to seek differing opinions from their own and particularly within their own teams. As you've left, we'd appreciate it if you could provide more information anonymously to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com so that we could investigate the matter further.

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5.0
Jul 6, 2026
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Pros

Good benefits Good pay Free snacks

Cons

Autonomy Location Redundancy Political Kpis

4.0
Jul 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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