Pilot Flying J Reviews

Updated May 12, 2021

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3.4
57%
Recommend to a Friend
63%
Approve of CEO
Pilot Flying J CEO Shameek Konar
Shameek Konar
35 Ratings
Pros
  • "Fast paced/busy, entertaining, decent pay(in 71 reviews)

  • "Good pay, great chances at moving up, and they provide their current/former employees with great references if you decide to leave them(in 42 reviews)

  • Cons
  • "Upper management doesn’t care about the people who work under them(in 57 reviews)

  • "Long hours, grouchy customers if they had a rough day, or overly friendly if they have been away from their families too long(in 39 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Pilot Flying J and is not affected by filters.

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    1. 5.0
      Current Employee, more than 1 year

      Excellent

      Apr 22, 2021 - Logistics Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learning experience and advancement opportunities

      Cons

      Communication and task delegation from management

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      Pilot Flying J Response

      Social Media Coordinator

      Thank you for taking time to give us this great feedback! Don't hesitate to reach out with other thoughts you have in the future.

    2. 2.0
      Current Employee, less than 1 year

      Not worth the abuse

      May 12, 2021 - Maintenance Technician in Des Moines, IA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There really is none at all.

      Cons

      The trucking industry has completely changed. The drivers are rude and always have to be right. Pilot sides with them regardless of what there drivers do. They turn things up, throw garbage on the ground, leave pee bottles all over the place, and don't take any responsibility. When this is brought up to your GM nothing is done about it even when verbally abused by them. Working conditions are poor at best and expect you to even pick up there human waste where the drivers put it with just latex gloves on.

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    3. 4.0
      Current Employee

      Great job

      May 12, 2021 - Fuel Driver in Santa Clarita, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Location, hours, people, management, dispatchers

      Cons

      It would be nice if the pay per hour was a little more

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    4. 4.0
      Current Employee, more than 3 years

      Good recognition

      May 9, 2021 - Shift Leader/RSS in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits, flexible hours, willing to train

      Cons

      Unable to retain quality managers

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    5. 5.0
      Former Employee, less than 1 year

      review

      May 4, 2021 - Cashier in Elkton, MD
      Recommend
      CEO Approval
      Business Outlook

      Pros

      very friendly and flexible willing to work with you

      Cons

      blurry line between friends and employee

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      Pilot Flying J Response

      Social Media Coordinator

      Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.

    6. 5.0
      Current Employee

      Diesel Inside Sales

      May 3, 2021 - Account Manager in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very innovative company, always looking for competitive advantages in technology, partnerships, etc. Great leadership within the co.

      Cons

      very competitive industry Semi-strict rules and regulations

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      Pilot Flying J Response

      Social Media Coordinator

      Thank you for taking time to give us this great feedback! Don't hesitate to reach out with other thoughts you have in the future.

    7. 4.0
      Former Employee, more than 1 year

      Pilot

      May 1, 2021 - Guests Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great pay! Plus benefits! Perks at work!

      Cons

      Long hours, your advancement is determined by your team and how well you can manage them. You may have to win your GM over.

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    8. 5.0
      Current Employee

      good stuff

      May 5, 2021 - Gas Station Team Member in Temple, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      pays really well nice experience

      Cons

      it’s not really that bad

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    9. 4.0
      Former Employee, more than 1 year

      Great place to work

      May 3, 2021 - Sales Associate in Bentleyville, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and pleasant company to work for.

      Cons

      Salary could be better. None the less it pays ok.

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      Pilot Flying J Response

      Social Media Coordinator

      Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.

    10. 4.0
      Current Employee, more than 3 years

      Good Company That's Struggling to get with the times

      Apr 12, 2021 - Account Manager in Dallas, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -They care about the employees -Pay is fairly competitive -Benefits are above average -Pretty low key and relaxed working environment

      Cons

      -Behind times in terms of tech/big data utilization (for sales) -Antiquated ideals (lack of flexibility in permanent work from home or flex schedules) -Emotional based decision making processes versus logical most beneficial to business decision making processes

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      Pilot Flying J Response

      Social Media Coordinator

      We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.

    Viewing 1 - 10 of 1,295 Reviews

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