Pilot Flying J Reviews
Updated Jun 1, 2020
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- United States - All Cities
- - Tennessee
- - Knoxville, TN Area
- - Brownsville, TN Area
- - Chattanooga, TN Area
- - Crossville, TN Area
- - Harriman, TN Area
- - Jackson, TN Area
- - Memphis, TN Area
- - Nashville, TN Area
- - McDonald, TN
- - Alabama
- - Birmingham, AL Area
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- - Arkansas
- - Fayetteville, AR Area
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- - Bakersfield, CA Area
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- - Georgia
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- - Ann Arbor, MI Area
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- - Alexandria, MN Area
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- - Gulfport, MS Area
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- - Billings, MT Area
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- - Elko, NV Area
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- - North Carolina
- - Asheville, NC Area
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- - Marion, NC
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- - North Dakota
- - Fargo, ND Area
- - Grand Forks, ND Area
- - Beach, ND
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- - Ohio
- - Akron, OH Area
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- - Napoleon, OH
- - Over-The-Rhine, OH
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- - Oklahoma
- - Fort Smith, AR Area
- - Muskogee, OK Area
- - Oklahoma City, OK Area
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- - Oregon
- - Ontario, OR Area
- - Salem, OR Area
- - Biggs Junction, OR
- - Wasco, OR
- - Pennsylvania
- - Harrisburg, PA Area
- - Lebanon, PA Area
- - Lock Haven, PA Area
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- - New Milford, PA
- - South Carolina
- - Charleston, SC Area
- - Charlotte, NC Area
- - Columbia, SC Area
- - Dillon, SC Area
- - Florence, SC Area
- - Gaffney, SC Area
- - Greenville, SC Area
- - Texas
- - Amarillo, TX Area
- - Dallas-Fort Worth, TX Area
- - El Paso, TX Area
- - Houston, TX Area
- - Laredo, TX Area
- - Lubbock, TX Area
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- - Sulphur Springs, TX Area
- - Texarkana, TX Area
- - Tyler, TX Area
- - Waco, TX Area
- - Buffalo, TX
- - Childress, TX
- - Utah
- - Ogden, UT Area
- - Provo, UT Area
- - Salt Lake City, UT Area
- - Richfield, UT
- - Saint George, UT
- - Virginia
- - Danville, VA Area
- - Richmond, VA Area
- - Roanoke, VA Area
- - Fort Chiswell, VA
- - Toms Brook, VA
- - Wytheville, VA
- - Washington State
- - Bellingham, WA Area
- - Olympia, WA Area
- - West Virginia
- - Charleston, WV Area
- - Morgantown, WV Area
- - Millersport, WV
- - Wisconsin
- - Minneapolis-St. Paul, MN Area
- - Racine, WI Area
- - Black River Falls, WI
- - Wyoming
- - Casper, WY Area
- - Gillette, WY Area
- - Laramie, WY Area
- - Rock Springs, WY Area
- - Cokeville, WY
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
- - Edmonton, AB, Canada Area
- - British Columbia
- - Vancouver, BC, Canada Area
- - Manitoba
- - Winnipeg, MB, Canada Area
- - Ontario
- - Toronto, ON, Canada Area
- - Kapuskasing, ON
- - Quebec
- - Montreal, QC, Canada Area
- - Saskatchewan
- - Saskatoon, SK, Canada Area
- El Salvador - All Cities
- - Santa Ana
- - Santa Ana, El Salvador Area
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
"It is a fast paced enviorment with lots of customer comunications" (in 57 reviews)
"Good pay, regional leadership gives you the tools and training to succeed" (in 36 reviews)
"Upper management doesn’t care about the people who work under them" (in 55 reviews)
"Long hours, pay could be better, angry customers, managers have to work at other stores if needed" (in 35 reviews)
"A great company!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Pilot Flying J full-time for more than a year
Pros
Pilot is a wonderful company, they care about their team members like we’re family.
Cons
There’s always room for opportunities.
Pilot Flying J2020-05-14We appreciate the positive feedback and hope you’ve been able to grow with the company further. Don't hesitate to share other thoughts with us in the future.
"Solid Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Pilot Flying J full-time for more than a year
Pros
Pay and Bonuses, consistent schedule
Cons
Confined to a geographical area, difficult to change areas
Continue readingPilot Flying J2020-06-01"Poor communication leads to inefficiencies"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Pilot Flying J full-time
Pros
Casual dress code, fun environment if you're liked by management
Cons
Poor communication, ambiguous leadership, focus on other departments leave Guest Services picking up the slack, representatives are seen as a commodity instead of people
Continue readingPilot Flying J2020-06-01"Ok"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookI have been working at Pilot Flying J full-time for more than 3 years
Pros
Company has really good benefits and seems to care for the employees
Cons
Mid level management is a mess. They are consistently hiring under qualified store managers which serve as little more than a figure head for the physical locations. Shift leaders do the bulk of the management work and are under appreciated.
Continue readingPilot Flying J2020-05-15Pilot Flying J Response
May 29, 2020 – Social Media Coordinator
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.
"Doesn't care about employees"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Pilot Flying J full-time for more than 10 years
Pros
Benefits and friendly customers. Discounts.
Cons
I got hurt. They refused to pay for treatment I had worked there 14 yrs
Pilot Flying J2020-05-30"Good job, poor management"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendI have been working at Pilot Flying J full-time
Pros
Great coworkers. Food is good.
Cons
Long hours, pay could be better, angry customers, managers have to work at other stores if needed
Pilot Flying J2020-04-29Pilot Flying J Response
May 29, 2020 – Social Media Coordinator
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
"LOVE PILOT"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI worked at Pilot Flying J part-time for more than a year
Pros
Great management, flexible hours, fun environment
Cons
low pay, can be busy at times
Pilot Flying J2020-04-27Pilot Flying J Response
May 29, 2020 – Social Media Coordinator
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
"Disappointed"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Pilot Flying J full-time for less than a year
Pros
At first it was great, ...
Cons
Then it fell apart at the seams.
Continue readingPilot Flying J2020-04-28Pilot Flying J Response
May 29, 2020 – Social Media Coordinator
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
"Endless opportunity"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI have been working at Pilot Flying J full-time for more than a year
Pros
There is endless opportunity while working for Pilot. With over 800 locations, your options to transfer to better position are endless! Customers are blunt, so there's laughs to be had at the fuel desk.
Cons
Customers can rude, pump issues make it difficult to do your job.
Continue readingPilot Flying J2020-04-11"Bridger (deadwood)"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at Pilot Flying J full-time for more than 5 years
Pros
Pilot has some decent drivers and management.
Cons
Pilot made a colossal mistake buying and then keeping bridger management. They ran their company into the ground then we paid good money for them and they're doing the same thing here.
Continue readingPilot Flying J2020-04-26
Pilot Flying J Response
May 29, 2020 – Social Media Coordinator