Pilot Flying J Reviews
Updated May 12, 2021
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Approve of CEO
Shameek Konar
35 Ratings
Pros
"Fast paced/busy, entertaining, decent pay" (in 71 reviews)
"Good pay, great chances at moving up, and they provide their current/former employees with great references if you decide to leave them" (in 42 reviews)
Cons
"Upper management doesn’t care about the people who work under them" (in 57 reviews)
"Long hours, grouchy customers if they had a rough day, or overly friendly if they have been away from their families too long" (in 39 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Pilot Flying J and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
Learning experience and advancement opportunities
Cons
Communication and task delegation from management
Thank you for taking time to give us this great feedback! Don't hesitate to reach out with other thoughts you have in the future.
- Current Employee, less than 1 year★★★★★
Pros
There really is none at all.
Cons
The trucking industry has completely changed. The drivers are rude and always have to be right. Pilot sides with them regardless of what there drivers do. They turn things up, throw garbage on the ground, leave pee bottles all over the place, and don't take any responsibility. When this is brought up to your GM nothing is done about it even when verbally abused by them. Working conditions are poor at best and expect you to even pick up there human waste where the drivers put it with just latex gloves on.
Continue reading - Current Employee★★★★★
Pros
Location, hours, people, management, dispatchers
Cons
It would be nice if the pay per hour was a little more
- Current Employee, more than 3 years★★★★★
Pros
Benefits, flexible hours, willing to train
Cons
Unable to retain quality managers
- Former Employee, less than 1 year★★★★★
Pros
very friendly and flexible willing to work with you
Cons
blurry line between friends and employee
Continue readingPilot Flying J Response
Social Media Coordinator
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
- Current Employee★★★★★
Pros
Very innovative company, always looking for competitive advantages in technology, partnerships, etc. Great leadership within the co.
Cons
very competitive industry Semi-strict rules and regulations
Pilot Flying J Response
Social Media Coordinator
Thank you for taking time to give us this great feedback! Don't hesitate to reach out with other thoughts you have in the future.
- Former Employee, more than 1 year★★★★★
Pros
Great pay! Plus benefits! Perks at work!
Cons
Long hours, your advancement is determined by your team and how well you can manage them. You may have to win your GM over.
- Current Employee★★★★★
Pros
pays really well nice experience
Cons
it’s not really that bad
- Former Employee, more than 1 year★★★★★
Pros
Friendly and pleasant company to work for.
Cons
Salary could be better. None the less it pays ok.
Pilot Flying J Response
Social Media Coordinator
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
- Current Employee, more than 3 years★★★★★
Pros
-They care about the employees -Pay is fairly competitive -Benefits are above average -Pretty low key and relaxed working environment
Cons
-Behind times in terms of tech/big data utilization (for sales) -Antiquated ideals (lack of flexibility in permanent work from home or flex schedules) -Emotional based decision making processes versus logical most beneficial to business decision making processes
Continue readingPilot Flying J Response
Social Media Coordinator
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
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Social Media Coordinator