Recommend to a friend
Pilot Flying J Reviews
779 reviews
Filter
Filter
Full-timePart-timeApprove of CEO
Jimmy Haslam
347 Ratings
Pros
It is a fast paced enviorment with lots of customer comunications (in 60 reviews)
meet a lot of interesting people (in 14 reviews)
Cons
upper management in the United States (in 45 reviews)
There is not a lot of work life balance (in 20 reviews)
- Featured Review
Helpful (21)
![Pilot Flying J Logo]()
"PFJ is a phenomenal company to work for!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Pilot Flying J full-time
Pros
Great pay!
Lots of room for advancement!
Work life balance!
Always striving to take better care of their people!!
Family atmosphere!
Fun, fast paced, exciting!!Cons
The only downside for me is that I love my job/store so much...I never want to leave!! Lol!
Advice to Management
Please keep doing what you're doing it really shows us you care and value us as your employees.
Pilot Flying J 2017-07-16 16:50 PDT ![Pilot Flying J Logo]()
"Shift Leader"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Pilot Flying J full-time
Pros
Work environment
Customers
Easy job
Clean
PositiveCons
Strict rules
No jewelry or tattoos
Pumps don't work
Register too slowAdvice to Management
Get better training
Pilot Flying J 2018-05-16 10:29 PDT![Pilot Flying J Logo]()
"Fuel transport"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI worked at Pilot Flying J full-time (More than 8 years)
Pros
Steady work, decent pay, solid company.
Cons
Management was always wanting drivers to do this or that. As if there isn't enough to do.
Advice to Management
Leave us alone. Let us do the job.
Pilot Flying J 2018-05-17 18:13 PDT![Pilot Flying J Logo]()
"Gm"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at Pilot Flying J full-time
Pros
Great pay I love the pay it is good
Cons
Bad customers they r bad pain in the but
Pilot Flying J 2018-05-21 18:28 PDTHelpful (1)
![Pilot Flying J Logo]()
"Be ready for inadequate leadership"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookDisapproves of CEOI worked at Pilot Flying J full-time (More than 5 years)
Pros
Fast paced high stress, you meet a lot of different people. Registers are easy to use, most stores have dedicated workers and tenured team members. Help desk is a great help.
Cons
GM's are unqualified to lead a team. Corporate is focused on budget and sales not people. Safety is not a priority. Turn over is outrageous, new people train new people training schedule is never followed. Sink or swim mentality. Provide a work phone or on call pay if you expect GM's to answer their phones when they are off. Surveys are silly and a waste of time, you are expected to have ideas on how to make things better but upper management never acts on them.
Advice to Management
No one watches your videos, atom box notification is a joke. We don't have time to see what Ken has to say about sales. Stop comparing all stores to training stores. Stop taking hours away. How can people provide excellent guest service if they are miserable because there's not enough help. Regionals should run stores while GM's are on vacation. Also regionals should not be contacting GM's who are on vacation.
Pilot Flying J 2018-05-18 03:57 PDT![Pilot Flying J Logo]()
"Great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Pilot Flying J full-time
Pros
Paid Vacation, bonuses, pip, great benefits
Cons
Open 24 hours, can't get much overtime
Advice to Management
Yes
Pilot Flying J 2018-05-03 18:23 PDT![Pilot Flying J Logo]()
"Officially looking another job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookI have been working at Pilot Flying J full-time (More than a year)
Pros
Great place to work if you're lazy ! All you have to do is show up to get paid . Any kind of working while on the clock is not necessary, they just need a warm body in the building. Pretty decent benefits if you can stand it long enough with all the drama and favoritism.
Cons
The constant chaos of dealing with mostly unhappy people. Never being acknowledged or recognized for the hard work that you put into your job day in and day out and above all forget any idea of being part of a team because there is no team !!!!!
Advice to Management
My advice to management would be to not waste anybody's time with monthly Sparks or try to ignite anybody to be a more positive role model or team player because that exist in a fantasy world if you work at a Pilot Flying J then you can forget trying to be a team player because it is not going to happen! It's all hogwash !!! Your ideas and positivity is NOT welcome !!!!
Pilot Flying J 2018-05-15 06:06 PDT![Pilot Flying J Logo]()
"About standard"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Pilot Flying J part-time (More than 3 years)
Pros
-Easy to get and keep a job here
Cons
-Minimum wage
-Sometimes asked to skip lunches
-Asked to do things not in the job descriptionPilot Flying J 2018-05-09 12:54 PDT![Pilot Flying J Logo]()
"Envvironment"
StarStarStarStarStarPros
Interacting with different cultures from around the world.
Cons
Some customers aren't as friendly.
Pilot Flying J 2018-05-06 12:33 PDTHelpful (1)
![Pilot Flying J Logo]()
"Gsl"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Pilot Flying J full-time
Pros
Weekly pay and bonuses. at this store at least, good close knit management team.
Cons
Lots of call outs and little to no penalties for multiple call outs, Sometimes 11day straight schedule with no overtime due to thursday being restart of pay week.
Advice to Management
Enforce write ups or suspension for workers calling out multiple times or within an hour of shift. Compensation other than a thank you would be nice for those that sacrifice time and stay multiple times because of call outs that are obviously not good reasons.
Pilot Flying J 2018-03-29 04:59 PDT
Join the Pilot Flying J team
Showing 779 of 787 reviews
Reset FiltersThis will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Pilot Flying J Response
Jul 21, 2017 – Social Media Coordinator
Thank you for taking the time to share your feedback with us. We are glad to hear you have had such a positive experience and we appreciate all you do for Pilot Flying J.