Pilot Flying J Reviews

What are your colleagues talking about?
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Poor management and lack of reprimanding for employees violating policies (health and safety)" (in 111 reviews)
- "Upper Management expects too much with resources given, too many hourly employees don't want to show up" (in 52 reviews)
- "Long hours and a company who can care less about you or anything other than cheating people and making money!" (in 46 reviews)
Ratings by Demographics
This rating reflects the overall rating of Pilot Flying J and is not affected by filters.
- Race / Ethnicity
- Gender
- Sexual Orientation
- Disability
- Parent or Family Caregiver
- Veteran Status
Filter Reviews by Topic
Found 1,936 of over 2K reviews
Updated Sep 22, 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0Sep 21, 2023SalesCurrent EmployeeHouston, TX
Pros
Balance and benefit management thanks
Cons
Non that I remember none very well
- 1.0Jul 12, 2023Customer Service AssociateFormer Employee, less than 1 yearKnoxville, TN
Pros
Free food and swag for employees
Cons
If someone doesn't like you it is easy for them to set you up for failure and discontinue your contract without warning. While in training class, I left my computer unlocked by accident. The other new hire took the opportunity to write slanderous things about me and congratulatory things about themselves from my chat account. This was joked about and encourage by a trainer in training in the room when I returned. This was done under the guise of teaching the trainee about desktop security. But it is never ok to impersonate someone or slander someone on an employee chat board. You are actually also training some one to be an insider threat by encouraging them to use someone else account without permission. If a person leaves their keys in their car it does not give someone the right to steal it.
1Pilot Flying J Response3mo
Thank you for taking the time to relay your concerns about our employees. We'd like to discuss your concerns further, please follow up with an email to pfjhr@pilottravelcenters.com.
Pilot Flying J Reviews FAQs
Pilot Flying J has an overall rating of 3.3 out of 5, based on over 1,975 reviews left anonymously by employees. 54% of employees would recommend working at Pilot Flying J to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.
54% of Pilot Flying J employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Pilot Flying J 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Pilot Flying J to be career development, coworkers, benefits and the cons to be work life balance, culture, management.