Pilot Flying J Reviews | Glassdoor

Pilot Flying J Reviews

Updated December 5, 2018
866 reviews

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3.0
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Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
389 Ratings

Employee Reviews

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Pros
  • "It is a fast paced enviorment with lots of customer comunications" (in 62 reviews)

  • "Good pay and benefits at management level" (in 36 reviews)

Cons
  • "upper management in the United States" (in 47 reviews)

  • "There is not a lot of work life balance" (in 21 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Fuel transport driver"

    StarStarStarStarStar
    Current Employee - Fuel Transport Driver in Jackson, TN
    Current Employee - Fuel Transport Driver in Jackson, TN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good pay and benefits. All around good company.

    Cons

    Nothing really. Just your everyday trucking.

    Advice to Management

    Keep up the good work!

    Pilot Flying J Response

    Jul 20, 2018 – Social Media Coordinator

    We're happy to hear you've had such a great experience and we appreciate all you do for Pilot Flying J!


  2. Helpful (2)

    "GSL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J full-time

    Pros

    good pay good benefits good learning curve

    Cons

    Retail Retail Retail Retail retail

    Pilot Flying J Response

    Jun 22, 2018 – Social Media Coordinator

    Thanks for sharing your feedback with us and for all you do for Pilot Flying J!

  3. "Decent pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Deli FOH/COFFEE HOST
    Current Employee - Deli FOH/COFFEE HOST
    Recommends
    Positive Outlook

    I have been working at Pilot Flying J full-time (Less than a year)

    Pros

    I make good money for a minimum wage type of job.

    Cons

    Lazy workers, working to cover multiple positions

    Advice to Management

    Change food menu more often


  4. "crew member"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN

    I worked at Pilot Flying J part-time (More than a year)

    Pros

    Some income while in college

    Cons

    could be ethic sometimes.


  5. "Shift Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Stanton, TN
    Current Employee - Shift Leader in Stanton, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Flying J full-time (Less than a year)

    Pros

    Company that will take care of you as long as you work hard and look out for the best interest of the company.

    Cons

    High stress and pressure environment

    Advice to Management

    Take the time to make sure you hire the right people and cut the wrong people you have lose


  6. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roland, OK
    Former Employee - Anonymous Employee in Roland, OK

    I worked at Pilot Flying J full-time (More than 3 years)

    Pros

    Flexible work schedule. Inter store staff are close like a family.

    Cons

    As a woman dont expect to get promoted past store GM

    Advice to Management

    Do a better job training staff & planning better when hiring so you are not ALWAYS in a hiring crunch.


  7. "Get in with the higher ups or you will not like it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Pilot Flying J full-time (More than 3 years)

    Pros

    Decent pay but not really if you are truly working to what they want
    Locations everywhere
    Transfers possible

    Cons

    Boys club mentality when it comes to promotion, promotion usually means moving around the country

  8. "Restaurant general manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Pilot Flying J full-time (More than 5 years)

    Pros

    Money, opportunity to learn, opportunity to travel

    Cons

    Regional managers are rude and talk down to you, primarily male in upper management, extremely long hours.

    Advice to Management

    Open up to more women in regional and district positions. District be closer to your store managers.


  9. "CT Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Flying J full-time

    Pros

    Good place to work on, not stressful job, pay is amazing for what you do

    Cons

    Not enough work, on call in your off time, not many things to do so you will be bored most of the time.

    Pilot Flying J Response

    Nov 9, 2018 – Social Media Coordinator

    We appreciate you taking the time to share this feedback with us and all you do for Pilot Flying J!


  10. "Check PFJ out."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J full-time

    Pros

    Flexible schedules, great benefits, numerous locations to choose from.

    Cons

    Can sometimes be understaffed depending on location.

    Advice to Management

    N/A.

    Pilot Flying J Response

    Nov 9, 2018 – Social Media Coordinator

    We're happy to hear you have had a great experience and appreciate all you do for Pilot Flying J!