Public Storage Reviews | Glassdoor

Public Storage Reviews

Updated June 15, 2018
989 reviews

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3.4
StarStarStarStarStar
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Approve of CEO
Public Storage Chairman of the Board and CEO Ronald L. Havner Jr.
Ronald L. Havner Jr.
602 Ratings

989 Employee Reviews

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Pros
  • "Public Storage provide a great work/life balance" (in 50 reviews)

  • "The difference in working as a District Manager for Public Storage is, "you really feel like a business owner"" (in 49 reviews)

Cons
  • "If your not a property manager you get treated like crap in one of the district's" (in 143 reviews)

  • "Further partnership with other functions of the company would allow District Managers more time to spend in the field with our teams and customers" (in 103 reviews)

More Pros and Cons

  1. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in New York, NY
    Current Employee - District Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Stability, Structure and Growth Opportunity

    Cons

    No cons, company is 100% transparent with their expectations.

    Advice to Management

    Management is very involved with who they hire. Continue this best practice as it shows the commitment the company has to developing their associates to the next level.


  2. "Relief Manager"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Public Storage full-time

    Pros

    Good benefits. Co-workers were nice.

    Cons

    Cleaning property, especially on hots days.

    Public Storage Response

    Jun 7, 2018 – HR

    Thank you for your feedback.

  3. "District manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - District Manager in Joplin, MO
    Current Employee - District Manager in Joplin, MO

    I have been working at Public Storage full-time (Less than a year)

    Pros

    Pay, benefits, customers & employees

    Cons

    Micromanaged at times. Let DM’s have full authority on their business unit.

    Public Storage Response

    Jun 7, 2018 – HR

    Thank you


  4. "The money grab continues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (More than 5 years)

    Pros

    Steady employment helps to stave off hunger and/or a homeless lifestyle. If you can sell locks and insurance, you can basically get away with being lazy in all other areas..

    Cons

    Many examples. One from last year: No more end of year performance bonuses for the HOURLY employees/Property Managers...never mind they do the most important job in the company. And today, we took another hit: No more cash outs on Paid Time Off. They couched it as a caring, "take time off..work/life balance" thing. It is nothing more than another corporate money grab. I can't imagine what they'll come up with next.

    Advice to Management

    No advice. They wouldn't take it anyway. For example: The money made from putting the kibosh on customers' early month prorated rent (the old courtesy thing)--- they could reinstate the modest end of year bonus for those who care enough to do well. There are four or five fellow managers in this district alone who reacted to the non-bonus thing by selling less than ever and doing the minimum. Why bother? Now do the math re: 2,000 plus properties in the US. It boggles the mind how this company continues to be this successful while reigning financial blows upon their most important employees.


  5. "Great Company to Work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than a year)

    Pros

    Great company, work life balance is amazing, compensation package is extremely good. You will succeed if you can time manage properly.

    Cons

    I haven’t come across any yet. All I would say is that company needs a better process for the facility side of the business. It can take a while to get something very simple fixed.


  6. "District Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager in Raleigh, NC
    Current Employee - District Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than a year)

    Pros

    Work/Life Balance, Career Advancement, Stock Ownership, Company Culture, Job Autonomy, Manage FT Employees

    Cons

    Removing Delinquent Customer Locks, Limited Positive Customer Interaction (in comparison to Big Box Retail)

    Advice to Management

    Continue to grow from within, Increase Bonus-related compensation (reward top performers)


  7. "Relief Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Public Storage full-time (More than a year)

    Pros

    Gives you the skill set to work with a diverse clientele as well as bettering yourself with customer service techniques.

    Cons

    Not alot of room for advancement. Benefits and rewards for performance are slim to none. High stress environment.

    Advice to Management

    Very far and few between.

  8. Helpful (1)

    "This is a job for someone that hasn’t had a job before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Public Storage full-time

    Pros

    They give you a place to stay. You work by yourself majority of the time or with one other person.

    Cons

    Even though they give you a place to stay they only give you 48 hours to move out & the apartment is really just to trap you so that you’ll stay longer. Horrible pay, no raises or very little, they hound you about selling merchandise and locks and insurance, absolutely no advancement unless you’re a district manager .

    Advice to Management

    Raise the damn pay!!! We do mostly all of the work & deal with all the customers the least y’all can do is pay the employees more!!!!


  9. "Great company but no advancement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Los Angeles, CA
    Current Employee - Property Manager in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Public Storage full-time (More than 3 years)

    Pros

    Great company if you have an honest people friendly DISTRICT MANAGER with integrity and able to humble theirselves

    Cons

    no advancement and sometimes they hire bad and unethical district managers


  10. Helpful (1)

    "Property manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Warren, MI
    Current Employee - Property Manager in Warren, MI
    Recommends
    Negative Outlook

    I have been working at Public Storage full-time (More than a year)

    Pros

    Apartments with cheap rent, day time hours

    Cons

    Little pay, work weekends and holidays


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