Public Storage Reviews
Updated May 30, 2023
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Real Estate Broker
When is Redfin going to acknowledge that they pay many of their agents less than minimum wage? $610-725 take home pay every 2 weeks, when you are working 7 days a week is not a living wage. Its especially not when you have upfront operating costs that they reimburse for weeks later. Redfin #broken#business#model #redfininthered #minimum #wage #runfromredfin
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Top Review Highlights by Sentiment
- "off and benefits are good." (in 86 reviews)
- "Some of the people I worked with were great but that's about all I can think of." (in 65 reviews)
- "I have a great work life balance and truly enjoy everyone I work with." (in 57 reviews)
- "Flexible hours and willing to work with school schedule" (in 39 reviews)
- "Great peers and coworkers." (in 33 reviews)
- "Low pay but they ask more of but do not make compromises for needs or balance." (in 140 reviews)
- "Property Managers and Relief Managers are not paid what they are worth for the job they are expected to do." (in 133 reviews)
- "All district managers and above are hired from outside the company" (in 97 reviews)
- "This company is all about customer happiness and satisfaction that upper management is always available to assist if help is needed in resolving issues." (in 89 reviews)
- "The property managers don't always have the proper tools needed to run the facility so you are forced to try and function within dysfunction." (in 66 reviews)
Ratings by Demographics
This rating reflects the overall rating of Public Storage and is not affected by filters.
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- Former Employee★★★★★
Good jobMar 19, 2023 - Project Manager in Fort Lauderdale, FLRecommendCEO ApprovalBusiness Outlook
Locations, pay , management,benefits, flexibility
Hours, paper work, rude customers
- Current Employee, more than 10 years★★★★★
After Co-vid Single CoverageMay 30, 2023 - Property Manager in Miami, FLRecommendCEO ApprovalBusiness Outlook
What can I say every company has its Pros and Cons. I love that Public Storage gives me an apartment after showing them I work hard and I am reliable. However, prices increase so does gas, food etc ....... In Miami the cost of Living is out of control. Insurance, Taking breaks, understanding, PTO, Sick leave, 401k.
They can change the rules at any given time and fire you at will. I started here making commission and great incentives but I am not sure why it was all taken away. 😢. I feel that it has gone down more work and less money and I have been dedicated for 12 years. I love the managers, but all and all I feel like commission should be given again or more pay in 12 years I averaged .30 cents a year raise? What do you think? Fair or unfair with rising Cost but my apartment is free. Unsure?Continue reading
- Current Employee, more than 1 year★★★★★
It's okay for a deadend jobMay 21, 2023 - Property Manager in Round Rock, TXRecommendCEO ApprovalBusiness Outlook
No micromanaging, you run a store usually by yourself.
There are no promotions within the company at this level. There are no bonuses or pay increases. When policies change there are no heads up, or training issued. so the level of accurate knowledge throughout the district differs for everyone. Corporate will send out emails about things in the company but not let the offices know, so when they decide to do renovations on the property and email the tenants to let them know they have less than 30 days to move their stuff, the customers will come into the office asking the question, you won't have any answers because you don't even know what they are referring to. Your DM also won't have answers for you either.Continue reading
- Former Employee, more than 8 years★★★★★
Do not work for Public Storage if you are 50+May 30, 2023 - Onsite Resident Property Manager in Riverside, CARecommendCEO ApprovalBusiness Outlook
Living on site saved gas, wear & tear on car and commute time. Did not have the upper mgmt breathing down your back. Enjoyable 50/50 mix of working indoors and outdoors..
Upper management seemed to have a bias against workers who were 50+. That was a shame because this age group worked harder, more reliable and had better customer skills then the 20-21 year olds my DM would only hire. They were on their cell phones all day, call out on a regular basis and were lazy.Continue reading
- Former Employee, more than 1 year★★★★★
Run AwayMay 25, 2023 - Property Manager in Norfolk, VARecommendCEO ApprovalBusiness Outlook
Sick day and paid time off
Run Away Forced to clean up rat poop, toxic materials and get threatened if u question your safety Pay is minimum wage Management plays favorites Company only cares about salary management only Took company six months fix the front door, someone had to get hurt firstContinue reading
- Former Employee★★★★★
Public StorageApr 12, 2023 - Property Manager in Philadelphia, PARecommendCEO ApprovalBusiness Outlook
Good benefits and starting pay with ability to earn more in salary and move up in position. Consistent work schedule 9-5.
There can be customers with delinquent unpaid dues that you will have to go to lengths to reach sending delinquent emails delinquent calls frequently when prompt. In order to work here you have to maintain control and professionalism with frustrated customers at all times. The process of staging a unit either abandon or vacated can have piles of trash or heavy abandon goods that will require your attention. Multiple runs from office to units to dumpsters to utility rooms are needed. Heavy lifting and removal of contents in units. Proper safety gear worn to avoid breathing in dust other harmful matter. Gloves to avoid toxins and chemical reactions are worn while staging as well as safety glasses to avoid contact with debris.Continue reading
- Current Employee, more than 1 year★★★★★
It's okMay 17, 2023 - Property Manager in Orlando, FLRecommendCEO ApprovalBusiness Outlook
Being alone, not having to come in early
Push for Google reviews is ridiculousContinue reading
- Current Employee★★★★★
N/aMay 15, 2023 - Customer Service Representative in Phoenix, AZRecommendCEO ApprovalBusiness Outlook
Being able to work from home
They do not tell you about the weeeks of mandatory over time until you have been through training
- Current Employee, more than 5 years★★★★★
CustomerMay 18, 2023 - Customer Service Representative in Jacksonville, FLRecommendCEO ApprovalBusiness Outlook
Got good benefits of the company
The pay is Terri fkjeuik3Continue reading
- Former Employee, less than 1 year★★★★★
Stressful, Dangerous, But Okay SometimesFeb 2, 2023 - Relief Manager in San Antonio, TXRecommendCEO ApprovalBusiness Outlook
Decent pay. Sometimes it is so dead you can read or catch up on shows. Working alone. My District Manager was respectful, helpful, and understanding. Work-life balance. The hours are good, and you are able to request time off and earn decent PTO.
In general, you are running an entire property and managing the accounts of potentially hundreds of tenants. As a relief, you rotate around your district and some properties are really gross and terrible. Rowdy homeless people, dead cats, prostitutes, and overall crazy tenants are just some of the things you will be dealing with. Also, you are basically holding people's stuff ransom and tenants get crazy, like threatening and screaming crazy. You also auction peoples stuff. That is just the people side. On the property side, if the property is old be ready to fix broken things often, deal with rats, deal with break ins (which happen constantly), and deal with stuff not working. It is fine if you are mentally tough and physically capable. Otherwise, its a ridiculous job.
Public Storage Reviews FAQs
Public Storage has an overall rating of 3.2 out of 5, based on over 1,808 reviews left anonymously by employees. 48% of employees would recommend working at Public Storage to a friend and 50% have a positive outlook for the business. This rating has been stable over the past 12 months.
48% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Public Storage 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Public Storage to be work life balance, career development, coworkers and the cons to be senior leadership, benefits, management.