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Public Storage

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Public Storage

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Public Storage Reviews

Updated May 22, 2022

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Found 961 of over 1,618 reviews

3.4
60%
Recommend to a Friend
63%
Approve of CEO
Public Storage President and Chief Executive Officer Joseph D. Russell, Jr.
Joseph D. Russell, Jr.
14 Ratings

What people are saying about Public Storage

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Top Review Highlights by Sentiment

Pros
Cons
  • "Being advanced to Property Manager from Relief Manager does not involve a raise; you are volunteered to be on call and you are given added restrictions to your schedule by accepting this position.(in 132 reviews)
  • "Low pay and non negotiable(in 129 reviews)
  • "All district managers and above are hired from outside the company(in 94 reviews)
  • "lack of support poor upper management(in 84 reviews)
  • "The property managers don't always have the proper tools needed to run the facility so you are forced to try and function within dysfunction.(in 56 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Public Storage and is not affected by filters.

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  1. 5.0
    Current Employee, more than 8 years

    I love my job!

    May 12, 2022 - Property Manager and Trainer in Katy, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Public Storage is a great place to work. There is enough variety to keep your attention and calm enough to really take the time to help your customers. My management team is supportive, always available, and so fun to work with.

    Cons

    Some days can be very physically demanding while working outside in the summer.

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  2. 2.0
    Current Employee, more than 3 years

    Supervisors Work for Bonuses

    May 22, 2022 - Property Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Some properties don't install cameras behind the desk so you can watch Netflix while waiting for the next customer to come yell at you.

    Cons

    Required sales pitches for insurance, merchandise. Insurance is an absolute scam and you are a punching bag for customer anger. Property managers will clean both human and animal feces on a near daily basis. Supervisors are spread thin dishing out punishment for not meeting sales quotas, are typically unable to provide you support. Most offices have cameras so you will be on camera almost all the time. Rarely are there functioning cameras on property, so break-ins are difficult to explain to customers.

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  3. 3.0
    Former Employee, more than 1 year

    It was ok

    May 18, 2022 - Relief Manager in Lombard, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The place rarely closed for holidays so if you were new you’d be working holidays. Usually no one looking over your shoulder. If you got your stuff done you’re good.

    Cons

    A little creepy being alone most of the time. Dealing with angry customers because you’re the only one on site.

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  4. 5.0
    Current Employee, more than 1 year

    Not a bad place to be

    Apr 27, 2022 - Property Manager in Brooklyn, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Potential to get an apartment Decent hours Fulltime

    Cons

    Cant say that there are too many other than maybe could use more pay for the work that is put in

    1 person found this review helpful
  5. 5.0
    Current Employee, more than 3 years

    Excellent place to work

    Apr 30, 2022 - Proerty Manager in Katy, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team players with the staff and management, able to approach for any concerns

    Cons

    Be patient with your customers because they go through stuff in life before coming to rent space don't take thing personal

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  6. 2.0
    Former Employee, more than 5 years

    Bait and switch

    May 14, 2022 - Property Manager in Shoreline, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Well established and organized corporate ran company that provides an awesome training program to allow you to advance to property manager.

    Cons

    They do not promote from within. High turn over rate due to lack of communication and compassion from upper management

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    1 person found this review helpful
  7. 2.0
    Former Employee, more than 10 years

    Good job for compensation only - NO CULTURE!

    May 6, 2022 - Regional Vice President (RVP) in Many, LA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good compensation! Good people to work with.

    Cons

    No culture so be prepared to build your own. All about shareholders and the stock price not employee. Low pay for property staff leads to constant turnover. Upper management is out of touch with the realities of the business.

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    4 people found this review helpful
  8. 2.0
    Former Employee

    Everyone’s a relief manager

    May 10, 2022 - Relief Manager in San Jose, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Coworkers are cool. That’s about it

    Cons

    You’re a glorified janitor. Hope u like sweeping rat poop and human poop

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  9. 4.0
    Current Employee, more than 3 years

    Positive

    Apr 18, 2022 - Property Manager in Willowbrook, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Easy to work with company.

    Cons

    just wish the paying can incase quickly.

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  10. 5.0
    Current Employee

    Pay

    Apr 6, 2022 - Associate in Columbus, OH
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management and scheduling/pay and benefits

    Cons

    Micromanagement/ extended days/ promotion delays

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Viewing 1 - 10 of 961 Reviews

Public Storage Reviews FAQs

Public Storage has an overall rating of 3.4 out of 5, based on over 1,618 reviews left anonymously by employees. 60% of employees would recommend working at Public Storage to a friend and 63% have a positive outlook for the business. This rating has decreased by -14% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Public Storage employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Public Storage. This rating has decreased by -11% over the last 12 months.

60% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Public Storage 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

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Public Storage Photos

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Public Storage photo of: Property Managers - Operations
Public Storage photo of: Our freshly renovated location in Orange, CA
Public Storage photo of: We continue to grow!
Public Storage photo of: Sharp Looking Location!
Public Storage photo of: We're taking enhanced protective measures at all our lcoations
Public Storage photo of: Renovated location
Public Storage photo of: Broomfield, CO
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Affiliated Companies

PS Business Parks, Inc.
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