Leverage Service Representative applicants have rated the interview process at AT&T with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Leverage Service Representative roles take an average of 55 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Leverage Service Representative according to 8 Glassdoor interviews include:
Skills test: 18%
Phone interview: 16%
Drug test: 16%
Background check: 11%
One on one interview: 9%
Personality test: 9%
IQ intelligence test: 7%
Presentation: 7%
Group panel interview: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at AT&T
Interview
Simple standard interview. One on one with manager asking about past experiences and how to sell products, how to handle irate customers, and how would you cross sell AT&T products.
I applied online. I interviewed at AT&T (Saint Louis, MO)
Interview
I applied online then was sent an assessment . Passed the assessment then had to do a call assimilatation passed that. Then I was scheduled for an interview . I did great and was offered the position shorty after.
I applied online. The process took 2 months. I interviewed at AT&T (Houston, TX) in Oct 2015
Interview
They use star process. It is a one on one interview. There is a test before. I can't really think of anything else necessary for this interview to know. The interview was with a very dry and ghetto women. Didn't think I had a chance because she was not in to it at all.
Interview questions [1]
Question 1
Description of when I dealt with an angry customer and how I overcame.