Leveraged Service Representative applicants have rated the interview process at AT&T with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 65.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Leveraged Service Representative roles take an average of 55 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at AT&T overall takes an average of 28 days.
Common stages of the interview process at AT&T as a Leveraged Service Representative according to 8 Glassdoor interviews include:
Skills test: 18%
Phone interview: 16%
Drug test: 16%
Background check: 11%
One on one interview: 9%
Personality test: 9%
IQ intelligence test: 7%
Presentation: 7%
Group panel interview: 5%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at AT&T
Accepted offer
Neutral experience
Average interview
Application
I applied online. I interviewed at AT&T (Saint Louis, MO)
Interview
I applied online then was sent an assessment . Passed the assessment then had to do a call assimilatation passed that. Then I was scheduled for an interview . I did great and was offered the position shorty after.
Simple standard interview. One on one with manager asking about past experiences and how to sell products, how to handle irate customers, and how would you cross sell AT&T products.
I applied online. The process took 2 months. I interviewed at AT&T (Houston, TX) in Oct 2015
Interview
They use star process. It is a one on one interview. There is a test before. I can't really think of anything else necessary for this interview to know. The interview was with a very dry and ghetto women. Didn't think I had a chance because she was not in to it at all.
Interview questions [1]
Question 1
Description of when I dealt with an angry customer and how I overcame.