Retail Support Associate applicants have rated the interview process at Macy's with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 45% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Support Associate roles take an average of 7 days to get hired, when considering 64 user submitted interviews for this role. To compare, the hiring process at Macy's overall takes an average of 10 days.
Common stages of the interview process at Macy's as a Retail Support Associate according to 64 Glassdoor interviews include:
One on one interview: 58%
Background check: 20%
Personality test: 7%
Skills test: 6%
Phone interview: 3%
Group panel interview: 2%
Drug test: 2%
Presentation: 1%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 4 days. I interviewed at Macy's (Milwaukee, WI) in May 2017
Interview
I arrived fifteen minutes early. I was taken into a side room with who I think is a manager. He said he has worked for Macy's for 15+ years and he worked on the dock. I was told they were looking for people to work at 5:30AM when I did not put that availability on my application. I finished the interview and was told they would call me if they had a position for me.
I applied online. The process took 1 week. I interviewed at Macy's in Mar 2019
Interview
Applied online and received an e-mail to set up an interview within that same week. Showed up on the scheduled day and waited in HR until I was called on, the interview went okay. A lot of behavioral questions since they wanted someone who'd step in and work as a cashier at times.
I applied online. I interviewed at Macy's (Dallas, TX)
Interview
The Interviewer was very prompt. She asked about prior work experience and explained the culture. Behavior interview questions were asked. Name a time when you had trouble working with another employee?
Interview questions [1]
Question 1
Tell about a time when you had a difficult customer. How did you handle the situation?
I applied online. I interviewed at Macy's (Dallas, TX) in Feb 2018
Interview
Lady who interviewed me was 20 minutes late. Very polite but seemed biased since I had no experience. I tried to answer her questions with what she wanted to hear and match my sills to the jobs required skills.
Interview questions [1]
Question 1
Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?