Sales Representative applicants have rated the interview process at Nordstrom with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Representative roles take an average of 8 days to get hired, when considering 43 user submitted interviews for this role. To compare, the hiring process at Nordstrom overall takes an average of 14 days.
Common stages of the interview process at Nordstrom as a Sales Representative according to 43 Glassdoor interviews include:
One on one interview: 31%
Phone interview: 20%
Skills test: 9%
Presentation: 8%
Drug test: 8%
Background check: 8%
IQ intelligence test: 7%
Group panel interview: 7%
Personality test: 2%
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I applied online. I interviewed at Nordstrom (Austin, TX) in Nov 2020
Interview
It was really fast! I applied on a Tuesday and got a call the next day, interviewed over facetime Thursday and got my job offer the same day. It was a pretty in depth interview but I felt prepared at the same time.
Interview questions [1]
Question 1
A lot of scenario based questions, something to the degree of "how would you handle an upset customer?" and department-specific questions: "what questions would you ask a customer who is looking to buy jewelry?"
Pretty straightforward: you apply online, then get a quick phone screen to confirm availability, department interest, and basic customer-service experience, followed by an in-person interview—often with the department manager and sometimes a second manager—focused on behavioral questions (“tell me about a time…”) around selling, handling difficult customers, teamwork, and meeting goals; you may also do a brief floor walkthrough or shadow to see how you interact with customers and how you’d approach styling/upselling, and if it goes well you’ll hear back within a few days to a week for an offer and background check/onboarding.
Interview questions [1]
Question 1
What is your opinion on diversity in the workplace?
Was a quick interview with multiple questions about your background and why you want to be hired at the company. I was hired on the spot was a very friendly environment that was easy to bounce off of the managers.
It was a fairly simple and short process. I talked with HR on the phone first then the department manager. It was for the holiday season and they were eager to hire