Customer Care Representative applicants have rated the interview process at Nordstrom with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Nordstrom as a Customer Care Representative according to 1 Glassdoor interviews include:
Drug test: 50%
Phone interview: 50%
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It was over the phone, took less than 20 minutes. The interviewer was very pleasant and set the correct expectations. Just the general interview questions, and was offered a position at the end of the interview.