Customer Service Manager applicants have rated the interview process at Walmart with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 54% positive. To compare, the company-average is 62.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Manager roles take an average of 7 days to get hired, when considering 59 user submitted interviews for this role. To compare, the hiring process at Walmart overall takes an average of 13 days.
Common stages of the interview process at Walmart as a Customer Service Manager according to 59 Glassdoor interviews include:
One on one interview: 27%
Drug test: 18%
Background check: 16%
Group panel interview: 9%
Skills test: 8%
Personality test: 7%
Presentation: 6%
IQ intelligence test: 4%
Phone interview: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I worked at Walmart as a cashier for two years when I got considered to be a Customer Service Manager. I had one to one interview with the store manager and the questions were mostly behavioral.
Interview questions [1]
Question 1
Tell me about a time when you had an angry customer and how you handled the situation?
Resume and in person interview and then further process and then all paper work process. Training starts off and computer trim too then that’s all for interview process and then position starts off
I applied online. I interviewed at Walmart (Ontario, CA) in Jul 2021
Interview
Was asked about my job history and what I enjoyed most about each position. Asked me to prioritize various tasks from high to low. Then went through a scenario and asked for to state what I would have done differently than the associate in the position.
Interview questions [1]
Question 1
Your supervisor has paged you twice. Is this a high, medium, or low priority?
I had three interviews. Each store is different someone might have less interviews then I had. The three interviews were easy. My biggest advice is just be yourself. Your last interview would be the Store Manager which went by fairly quickly.
Interview questions [1]
Question 1
Tell me about yourself?
Tell me about your experience?
Why do you want to work for Walmart?