Technical Support Associate Interview Questions
Technical support associate interview questions shared by candidates
Top Interview Questions
Q) Do you like working outdoors? A) This is an office-based position. Q) Do people like me? A) Of course I am going to answer yes |
What are three uses for a pen other than writing? |
As if you were explaining to a friend, explain what alarm.com does and tell them why you want to work for them. |
can you tell us a joke? |
What commands do you know on the command line |
What do you know about this position? |
What does POST mean? |
Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do? |
They asked me to name some key networking components. |
The most unexpected question the Technical Support Director asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I really had enough information about the specifics of the job tasks I would be performing were I to be hired. After about ten minutes of saying "um" on my part, I asked the Director a few questions to sort of narrow the possibilities. She was very positive and provided useful responses, and I finally said that I might be challenged to maintain the vibrant energy I felt I could bring to the company, but also that I felt was already at IXL. |