Technical support associate interview questions shared by candidates
The most unexpected question the Technical Support Director asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I really had enough information about the specifics of the job tasks I would be performing were I to be hired. After about ten minutes of saying "um" on my part, I asked the Director a few questions to sort of narrow the possibilities. She was very positive and provided useful responses, and I finally said that I might be challenged to maintain the vibrant energy I felt I could bring to the company, but also that I felt was already at IXL.