Technical Support Associate Interview Questions | Glassdoor

Technical Support Associate Interview Questions

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Technical support associate interview questions shared by candidates

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Q) Do you like working outdoors? A) This is an office-based position.

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Q) Do people like me? A) Of course I am going to answer yes

What are three uses for a pen other than writing?

1 Answer

As if you were explaining to a friend, explain what alarm.com does and tell them why you want to work for them.

1 Answer

can you tell us a joke?

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What commands do you know on the command line

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What do you know about this position?

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What does POST mean?

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Suppose you start up your computer and the motherboard splash screen appears, but it's followed by a black screen with a blinking cursor. What do you think that is, and would you do?

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They asked me to name some key networking components.

1 Answer

The most unexpected question the Technical Support Director asked me was: What challenges do you see coming up in this position? I was a little thrown off by it only because I didn't feel like I really had enough information about the specifics of the job tasks I would be performing were I to be hired. After about ten minutes of saying "um" on my part, I asked the Director a few questions to sort of narrow the possibilities. She was very positive and provided useful responses, and I finally said that I might be challenged to maintain the vibrant energy I felt I could bring to the company, but also that I felt was already at IXL.

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