Be ready to be taken advantaged of - Community Associate Lyft Employee Review

1.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

There are none, all of the benefits were taken away post IPO. PTO policy for hourly employees is a joke. There are no retention tools in place that reward team members for their hard work.

Cons

This company made up some nonsense claiming Community associates are considered to be “essential” employees. CAs are being put at risk of being exposed to COVID and the company continues to sweep it under the rug. They do not have any guidelines such as containment or testing procedures in the event team members are exposed. There are drivers who knowingly had COVID & have shown up at field locations putting team members in danger of contracting COVID. Yet management insist on keeping these locations open because they are considered to be “essential”. If that’s the case CAs should be receiving hazard pay.

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5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many opportunities to make impact.

Cons

This scope does come at the cost of intense working hours

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make over $100 per day most of the time and you meet some nice people for the most part.

Cons

They stop paying you what you earn out of nowhere, then play dumb about it. All reps are Indian and very dismissive. The in app gps glitches constantly and sends you everywhere via the interstate, which forces you to spend more on gas. Riders make things up to get a free ride, which leads to the driver getting deactivated.

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