Amazon Technical Support Engineer Interview Questions | Glassdoor

Amazon Technical Support Engineer Interview Questions

Updated Nov 9, 2017
12 Interview Reviews

Experience

Experience
77%
22%
0%

Getting an Interview

Getting an Interview
50%
25%
12%
12

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy

12 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

Helpful (2)  

Technical Support Engineer Interview

Anonymous Interview Candidate in Boston, MA
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Amazon (Boston, MA) in January 2014.

Interview

got 1 initial phone screening for about 45 mins.

Interview Questions

Other Interview Reviews for Amazon

  1. Helpful (23)  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied online. The process took 8+ months. I interviewed at Amazon.

    Interview

    First phone interview was very straight forward and simple. Asked about basic troubleshooting process for local machine. Second interview was far more advanced and contained technical questions regarding everything from experience with SQL, JAVA, web server admin troubleshooting experience, and network administration.

    Interview Questions

    • If you were for example the web server admin for google and you received an upset call from your client complaining that he and his friend receive error failures when attempting to connect to google.com, how would you attempt to troubleshoot the problem?   Answer Question

  2. Helpful (10)  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Amazon (Seattle, WA) in July 2013.

    Interview

    Got an employee referral for the job, it was two rounds of phone interview, both of them technical. Unfortunately I thought it was more of a developer type of work, but it turned out to be more or less a picking up the phone and assist their customer type of work.

    Interview Questions

    • When you type in www.Amazon.com into your web browser, what happens exactly?
      What's the difference between windows and linux?
      Your LAN is extremely slow, what are the ways to troubleshoot it?
      if your windows normally takes 10 seconds to go from power-up to start-up page, what are some of the problems or ways to troubleshoot if it all the sudden takes 10 minutes?   Answer Question
  3. Helpful (1)  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Amazon (Seattle, WA) in November 2012.

    Interview

    Initial phone interviews were an hour long and were scheduled within a few days of each other. Final in-person interview was scheduled many weeks out. Interview's focused on technical, personal and interpersonal questions. One of the best things I did was be honest on the things I didn't know. It didn't seem to affect my interview and they appreciated my candor. Overall it was a good experience.

    Interview Questions

    • How to start the system config program from the command line.   1 Answer

  4. Helpful (9)  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Amazon (Seattle, WA) in February 2012.

    Interview

    I was contacted by a recruiter to schedule a technical phone interview. The interviewer was very nice. Even though it was a technical interview, it felt more like a conversation about tech subjects. Be knowledgeable on different server OS and http errors. The job required much more specialization than I had thought, and so I did not get the job.

    Interview Questions

    • What happens after entering Amazon.com into the address bar?   Answer Question

  5.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Sydney (Australia)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Amazon (Sydney (Australia)).

    Interview

    First of all, there is some basic technical assessment by web based and then phone interview.
    it takes 40 - 50 min. they just started to ask technical skills. there was no personal questions ex) tell me about your self.

    Interview Questions

    • TCP 3 way handshake, BGP, what is MTU, what is DNS and how to work?   Answer Question

  6.  

    Technical Support Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Amazon.

    Interview

    1st round was online with two Codding questions and 20 mcqs, 2nd round had a pen paper based Codding round where a panel from the amazon team was present, the 3rd and 4th round , both were technical interviews

    Interview Questions


  7.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Chennai (India)
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Amazon (Chennai (India)) in July 2017.

    Interview

    One day process for Internship via College there are four rounds 1)online exam for 1 hr 20 questions from c (one word) 2 programs
    2)written exam .. program from data structure 3)logical and to write test case for an problems 4)HR Round

    Interview Questions

  8.  

    Technical Support Engineer Interview

    Anonymous Interview Candidate in Bengaluru (India)
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Amazon (Bengaluru (India)) in June 2017.

    Interview

    It was a campus drive,the process took 1 day.
    first round was written test:
    -> It consist of basic aptitude questions(no options)
    ->Basic SQL questions
    Second round of technical
    ->Be strong with aptitude they would ask aptitude questions
    ->few logical questions
    ->have basic knowledge of SQL queries
    Third round
    ->some logical and aptitude questions

    Be thorough with aptitude and sql queries
    Interviewers were very cool and friendly.
    One of the best interview I have attended
    If we do no concept he used to teach

    Interview Questions

    • Logical Jar problem,Basic aptitude concepts(time and work),Questions about SQL query   Answer Question

  9. Helpful (1)  

    Technical Support Engineer Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    First call, first two quick questions about my CV then technical questions wich lasted no more than 20minutes, I didn't lat longer.

    Interview Questions


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.