Lockheed Martin Help Desk Manager Interview Questions | Glassdoor

Lockheed Martin Help Desk Manager Interview Questions

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Help Desk Manager Interview

Anonymous Employee in Cincinnati, OH
Accepted Offer
Positive Experience
Difficult Interview

Application

I applied online. The process took 2 weeks. I interviewed at Lockheed Martin (Cincinnati, OH) in July 2009.

Interview

Panel of 6 employees that represented various departments in the organization. They asked several questions regarding my experience. I was called for a second interview where there were two additional panel members. I received an offer for the job 1 week later asking what were my salary requirements. I was officially offered the job 2 days later.

Interview Questions

  • What was my most difficult customer service experience and how did I respond. What is my recommendation for how to maintain customer satisfaction   Answer Question

Negotiation

Sort of. I requested a salary that was lower than I really wanted and it appears that the hiring manager knew that my value was greater and returned with an offer that was $7000 greater.

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