Customer Service Specialist - Customer Service Specialist Booking.com Employee Review

4.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Positive work environment and reinforcement Good Benefits PTO is great Great culture and values

Cons

-Limited and very competitive growth opportunities with a few exceptions -Pay could be better but they reward hard work/efficient employees -Inconsistent management, whoever your Team Lead is can greatly impact your work environment for better or worse, I've luckily had good ones thus far but other colleagues can't say the same.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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