Search for something else - Customer Service Executive Booking.com Employee Review

1.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

International environment and short timetable

Cons

Nobody is checking what experience you have had in the past, so the only way to grow is to stick to the KPI without caring about quality of job you are doing. Combine it with giving compliments to incompetent team leaders and in 2 years you will became ("wow") a Senior. Keep doing mentioned above and in another 2 years you will become Team Leader hating yourself for giving up your values, principles and for not learning anything useful for your career. I could not do that.

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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