Good to start customer support career - Customer Service Representative Booking.com Employee Review

3.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Good office, competitive salaries, friendly team

Cons

Too much control, limited time for a break even if you nerd to be se the toilet

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Booking.com Response
1y
Thank you for sharing your thoughts with us. We appreciate your positive remarks regarding the office, your salary, and your colleagues. It makes us happy to hear that you find it a good place to start your career. Your feedback regarding the work processes is valuable as well. In a period of growth and change, we are doing our best to provide our management team with the right tools for continuous improvement. Therefore, we encourage you to discuss this matter further with your manager to explore ways to improve ease of work. Thank you for being part of our journey, and we wish you all the best with your career at the company. The Booking.com team

Explore other reviews about Booking.com

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great, definitely recommend if looking for start up

Cons

No cons all pros only

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Booking.com Response
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Cons

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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